MYRNA CAMACHO
North Olmsted,OH
Summary
Experienced in high-paced environments, developed strong organizational and multitasking abilities in collaborative setting. Transitioning into new field, leveraging skills in project management and communication. Aiming to bring meticulous attention to detail and resourcefulness to new and challenging role.
Overview
24
24
years of professional experience
Work History
Community Connects Coordinator
Cuyahoga County Welcome Center
07.2024 - Current
Eligibility Specialist
Cuyahoga Job & Family Services
01.2008 - 07.2024
Community Mentor
Guidestone - Berea Children's Home & Family Services
01.2013 - 07.2013
Internship
Lutheran Metropolitan Ministry
01.2011 - 05.2011
Eligibility Processing Representative
Financial Healthcare Associate
12.2006 - 12.2007
Internship
YMCA Families-In-Transition
01.2006 - 05.2006
Data Loading Analyst
United Healthcare
01.2001 - 05.2006
Internship
Fairfield County Department of Children & Families
08.2005 - 12.2005
Education
COMET Certificate of Recognition - Community Outreach Messaging & Education Team
Cuyahoga Job & Family Services
01.2019
Bachelor of Social Work - undefined
Cleveland State University
Cleveland, OH01.2011
Associate Degree in Science - Human Services Program
Housatonic Community College
Bridgeport, CT01.2006
Certificate - Medical Assistant Program
Porter and Chester Institute
01.1996
Skills
- Participated in the Community Outreach Messaging & Education Team (COMET) to assist with community engagement and outreach efforts for CJFS
- Provided day to day site coordination of the Cuyahoga County Welcome Center
- Coordinated with the Welcome Center PO2 to order necessary forms, supplies, printed collateral and material for Welcome Center inventory
- Assisted supervisor with the development of immigrant and refugee outreach strategies and special projects based on Welcome Center operations
- Participated in community meetings and trainings
- Experienced in reaching out to diverse audiences with cultural competence to increase awareness and access to CJFS services
- Assisted residents in the community with applying for all public benefit programs available in CJFS
- Developed educational material regarding internal communication, program services and how to access public benefits for community engagement presentations
- Developed positive relationships with community partners during outreach events to increase awareness and access to the public benefits
- Alleviated customer issues at public outreach events by educating customers on accessing public benefit portal and explaining benefit program policies and procedures
- Researched and analyzed data to process daily and weekly reports for Newborns, Pregnancy and Address bot, Centauri, HRS, Metro, SSA-LIS and CHIP
- Screened clients and provided information regarding intake, redetermination, case change and available agency and community programs as a case worker for16 years, providing a person-centered plan for individuals
- Participated in the Contact Eligibility Center Program from its’ inception, handing emails from center managers to resolve challenging problems, both external/internal communications
- Participated in monthly inter-county Operational Support Webinar to improve and enhance policies and procedures within all county systems, as well as reviewing from an IT perspective and shared with staff members
- Performed administrative tasks in conjunction with attending meetings and have produced records, correspondence and reports, familiar with all aspects of clerical support and produced monthly reports for several hospitals
- Knowledgeable of the Ohio Administrative Code (OAC), Ohio Revised Code (ORC), and agency policies and procedures
- Relevant experience of delivering bilingual interpretation and communication services in (English/Spanish)
Languages
Spanish
Timeline
Community Connects Coordinator
Cuyahoga County Welcome Center
07.2024 - Current
Community Mentor
Guidestone - Berea Children's Home & Family Services
01.2013 - 07.2013
Internship
Lutheran Metropolitan Ministry
01.2011 - 05.2011
Eligibility Specialist
Cuyahoga Job & Family Services
01.2008 - 07.2024
Eligibility Processing Representative
Financial Healthcare Associate
12.2006 - 12.2007
Internship
YMCA Families-In-Transition
01.2006 - 05.2006
Internship
Fairfield County Department of Children & Families
08.2005 - 12.2005
Data Loading Analyst
United Healthcare
01.2001 - 05.2006
Bachelor of Social Work - undefined
Cleveland State University
Associate Degree in Science - Human Services Program
Housatonic Community College
Certificate - Medical Assistant Program
Porter and Chester Institute
COMET Certificate of Recognition - Community Outreach Messaging & Education Team
Cuyahoga Job & Family Services
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