Myrna Clause
Summary
15 + years of experience in the field, I have a proven track record of maintain in quality assurance and customer satisfaction. Dedicated employee with strengths in customer service, sales and promotion strategies., plus much more. Successful in teaching junior employees how to maximize performance. My dedication to providing exceptional service has been rewarded with multiple awards in many areas.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier/Talent Captain
Burlington
Valley Stream, NY
12.2021 - Present
- Answered phone calls to assist customers with questions and orders.
- Collected payments and provided accurate change.
- Ensured compliance with all safety regulations within the store environment.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Train new cashiers
- Interviewed on phone and in person for new hire.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Nursing Assistant
NY Hospital of Queens
Queens, NY
03.2001 - 01.2013
- Mother Baby, Labor and Delivery and OR
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Coordinator/ Poll Worker
Board Of Elections In The City Of New York
Queens, NY
11.2020 - on call
- Run the site for opening and closing of the voting polls.
- Extensive polling place and election experience.
- Strong familiarity with election procedures and principles.
- Exceptional familiarity with election code regulations.
- Superior MS Office application skills including Word PowerPoint and Access.
- High ability to work independently or as a member of an election monitoring team.
Education
BBA - Business Administration And Health Management
Berkeley College
New York, NY08-2019
Skills
- Professionalism
- Communication
- Teamwork
- Leadership
- Multitasking
- Management
- Critical thinking
- Handle large sums of money/ MTA
- 7 yrs Emergency department
- GPA 39
Affiliations
- Volunteering/ hospitals,church,food pantry,School
- Student body government/Leadership Classes, Marketing classes.
- Intern- Shadowing Education Program Administrator at Maimonides Medical Center.
- Intern- Shadowing Assistant Coordinator at Bellevue Hospital / Ambulatory Care Specialty over different Clinics. plus Patient's Advocacy Department.
- Direct Support Professional Training/ Good
- Honor roll
- Alumni Association Member
- Sistars in Motion
- Bookings and Promotions/ Music industry
Certification
- Nursing Assistants
- Direct Support Professional /Goodwill Industries
- Mandated Reporter/ Child Abuse
Accomplishments
- Recognition in Outstanding Internship
- Volunteer Performance Outstanding Appraisal
Timeline
Cashier/Talent Captain
Burlington
12.2021 - Present
Coordinator/ Poll Worker
Board Of Elections In The City Of New York
11.2020 - on call
Nursing Assistant
NY Hospital of Queens
03.2001 - 01.2013
BBA - Business Administration And Health Management
Berkeley College
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