Cesilia D. Segura
Laurelton,NJ
Summary
Experienced at enhancing customer experiences and streamlining operations, I excelled as a Cashier Associate/Talent Captain at Burlington Coat Factory Distribution Center. My expertise in quick checkouts while displaying proper customer service excellence while following company guidelines. Skilled in returns processing and customer complaint resolution, I consistently fostered loyalty and satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier Associate/Talent Captain
Burlington Coat Factory Distribution Center
Brick Township, NJ
09.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
- Instructed cashiers on proper procedures for handling money and credit card transactions.
- Performed other duties as assigned by upper management.
Education
High School Diploma -
Brick Township High School
Brick Township06-2024
Skills
- Drawer balancing
- Returns processing
- Customer complaint resolution
- Cash register systems
- Loyalty program promotion
- Training sessions
Accomplishments
- Section Leader of Honors Choir in High School
- Directors Award Scholarship given to students who contributed the most to the band program
References
References available upon request.
Timeline
Cashier Associate/Talent Captain
Burlington Coat Factory Distribution Center
09.2023 - Current
High School Diploma -
Brick Township High School
Similar Profiles
ELEYDA JOACHIMELEYDA JOACHIM
Team Leader at Burlington Coat Factory Distribution CenterTeam Leader at Burlington Coat Factory Distribution Center
Kathleen BroonerKathleen Brooner
Cahier at Burlington Coat Factory Distribution CenterCahier at Burlington Coat Factory Distribution Center
Beatriz Gonzalez-OrtizBeatriz Gonzalez-Ortiz
Warehouse Team Lead at Burlington Coat Factory Distribution CenterWarehouse Team Lead at Burlington Coat Factory Distribution Center