Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Myrna Hernandez

TUCSON

Summary

Dynamic caregiver with extensive experience at Dependable Home Health Care, specializing in individualized care planning and life skills development. Proven ability to foster community integration and enhance client independence. Skilled in medication administration and effective communication, ensuring optimal support for special needs individuals and their families. Committed to improving quality of life through compassionate care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Caregiver, Special Needs

Dependable Home Health Care
Tucson
07.2022 - Current
  • Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
  • Developed positive relationships with families of special needs individuals.
  • Administered medication when needed according to doctor's instructions.
  • Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
  • Assisted in the development of life skills such as communication and mobility.
  • Transported clients to appointments or other destinations using a wheelchair accessible vehicle.
  • Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
  • Created individualized care plans based on each client's unique needs and abilities.
  • Participated in team meetings to discuss client progress and share information about new treatment strategies.
  • Collaborated with healthcare professionals regarding medical treatments and therapies.
  • Attended conferences and workshops related to disability management techniques.
  • Kept up-to-date on the latest developments in the field of special education through continuing education courses.
  • Facilitated communication between clients, family members and medical staff.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Assisted clients with maintaining good personal hygiene.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Monitored clients' activity levels and helped prevent sedentary behavior.

Customer Service Representative

Marshals Department Store
Nogales
10.2018 - 05.2020
  • Assisted customers with inquiries regarding products and services.
  • Resolved customer complaints effectively and professionally.
  • Maintained up-to-date knowledge of company offerings and promotions.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.

Education

High School Diploma -

Nogales High School
Nogales, AZ
05-1994

Skills

  • Individualized care planning
  • Medication administration
  • Life skills development
  • Client transportation
  • Community integration support
  • Disability management techniques

Affiliations

  • Love helping the homeless
  • Love being a volunteer
  • I love spending time with family and go out to the movies.

Certification

  • CPR

Timeline

Caregiver, Special Needs

Dependable Home Health Care
07.2022 - Current

Customer Service Representative

Marshals Department Store
10.2018 - 05.2020

High School Diploma -

Nogales High School

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