Summary
Overview
Work History
Education
Skills
Timeline
Generic

Myrna Sandoval

Modesto,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Department Manager

LoveSac
12.2024 - Current
  • Led team in achieving sales targets through effective training and performance management.
  • Developed and implemented operational strategies to enhance customer experience and satisfaction.
  • Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
  • Mentored staff in product knowledge and service techniques, fostering a high-performance culture.
  • Conducted regular performance reviews to identify training needs and promote employee development initiatives.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Store Manager

Work World
01.2022 - 10.2024
  • Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
  • Developed and implemented staff training programs to enhance team productivity and service quality.
  • Managed inventory control processes, reducing shrinkage through effective loss prevention techniques.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
  • Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Assistant Manager

Designer Shoe Warehouse
10.2019 - 09.2021
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
  • Developed promotional strategies to increase foot traffic and drive sales during peak seasons.
  • Led initiatives for improving store layout, enhancing customer experience through strategic visual merchandising.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Store Manager

Journeys
04.2015 - 05.2019
  • Managed all aspects of store operations, including sales, customer service, inventory control, and staff scheduling.
  • Supervised and trained a team of 10 employees, providing guidance and support to ensure high performance and productivity.
  • Managed inventory levels to minimize stockouts and optimize profitability.
  • Led team meetings to communicate goals, solicit feedback, and foster a collaborative work environment.
  • Implemented new merchandising strategies to enhance visual appeal and drive sales.
  • Collaborated with district managers to achieve company goals and targets.
  • Budgeted payroll maintains a balance between staff costs and operational needs.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.

Assistant Manager

Journeys Kidz
02.2013 - 04.2015
  • Collaborated with the store manager to develop and implement sales strategies that resulted in increased revenue and customer satisfaction.
  • Managed daily operations efficiently, ensuring smooth opening and closing procedures were consistently followed.
  • Provided coaching and feedback to team members, fostering a supportive and professional work environment that empowered employees to achieve their full potential.
  • Played a key role in the recruitment and hiring process, actively identifying and onboarding talented individuals to strengthen the team.
  • Demonstrated a strong understanding of inventory management practices, contributing to efficient stock control and reduced shrinkage.
  • Coordinated staff schedules to enhance productivity during peak business hours.
  • Collaborated with upper management on strategic planning initiatives to drive store performance improvements.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Education

High School -

Modesto High School
05.2014

Skills

  • Service excellence
  • Strategic team guidance
  • Effective team leadership
  • Bilingual

Timeline

Department Manager

LoveSac
12.2024 - Current

Store Manager

Work World
01.2022 - 10.2024

Assistant Manager

Designer Shoe Warehouse
10.2019 - 09.2021

Store Manager

Journeys
04.2015 - 05.2019

Assistant Manager

Journeys Kidz
02.2013 - 04.2015

High School -

Modesto High School

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