Myron Brooks
Okeechobee
Summary
Driven Medical Assistant with a track record of providing top-notch patient care at Okeechobee Urgent Care. Excelled in monitoring patient progress and vital sign monitoring, enhancing patient safety and comfort. Demonstrated exceptional customer service and direct patient care, contributing to improved treatment outcomes. Skilled in both technical tasks like specimen collection and empathetic patient interactions. Reliable Medical Support professional with 5 years of experience in Medical/professional environment. Expertly assist with office operations and physician support by gathering patient information, taking vitals and assessing. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Chai Health
04.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Medical Assistant
Gateway Medical Group
11.2019 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Behavior Technician
Detox of South Florida
03.2016 - 11.2019
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Vault Cashier/Customer Serice Representative
Seminole Casino Brighton
12.2014 - 03.2018
- Played a key role in maintaining inventory control over cash holdings within the vault area.
- Improved overall efficiency by assisting team members with various tasks, fostering a collaborative work environment.
- Boosted accuracy rates in cash counting through meticulous attention to detail and adherence to company policies.
- Maintained a secure and organized work environment for efficient cash handling and management.
Education
Associate of Arts - General Education
Tallahassee Community College
Tallahassee, FL04.2009
High School Diploma -
Okeechobee High School
Okeechobee, FL06.2006
Skills
- Restocking Lab Supplies
- Lab Equipment Calibration
- Knowledge of EKG Rhythm Interpretation
- Monitoring Patient Progress
- Assisting with Physical Exams
- Treatment Room Preparation
- Emptying Catheter Bags
- Specimen Collection
- Vital Sign Monitoring
- Patient Assessments
- Direct Patient Care
- Charting Expertise
- Customer Service
- Ambulating and Repositioning Patients
- Medical terminology knowledge
- Active Listening
- Problem-solving abilities
- Critical Thinking
- Customer Relations
- Customer satisfaction measurement
- Professional telephone demeanor
- Client Relations
- De-Escalation Techniques
- Customer Education
Timeline
Medical Assistant
Chai Health
04.2022 - Current
Medical Assistant
Gateway Medical Group
11.2019 - 04.2022
Behavior Technician
Detox of South Florida
03.2016 - 11.2019
Vault Cashier/Customer Serice Representative
Seminole Casino Brighton
12.2014 - 03.2018
Associate of Arts - General Education
Tallahassee Community College
High School Diploma -
Okeechobee High School
Similar Profiles
LEE SHI LUNG PAULLEE SHI LUNG PAUL
Fitness Trainer at TSUEN WAN DISTRICT HEALTH CENTRE, YAN CHAI HOSPITAFitness Trainer at TSUEN WAN DISTRICT HEALTH CENTRE, YAN CHAI HOSPITA
Blesilda Nyla ParanBlesilda Nyla Paran
Nursing Aide at NTUC HEALTH CHAI CHEE NURSING HOMENursing Aide at NTUC HEALTH CHAI CHEE NURSING HOME
ANDREA GUILLOTANDREA GUILLOT
Senior Manager – Donor Relations & Fundraising at Clinton Health Access Initiative (CHAI)Senior Manager – Donor Relations & Fundraising at Clinton Health Access Initiative (CHAI)