Myroslava Tseplo
St. Petersburg,FL
Summary
I am a person around whom the aroma of freshly brewed
coffee constantly flows. This is the smell of his profession. Just as a
confectioner always smells of vanilla cream, and a perfumer is
permeated with the scents of perfumes.
Motivated Service Worker with exceptional social skills,
communication abilities and customer service background. Dedicated
to following health and safety guidelines and handling food items
properly. Pursues every opportunity to support team members and
proactively address issues
Overview
8
8
years of professional experience
Work History
Barista, Then Supervisor
Driftwood Cafe
Saint Petersburg, FL
08.2023 - Current
- I have SERVSAFE certification for five years.
Barista
Barista Ukraine
Lviv, Ukraine
02.2017 - 03.2020
- Pleasantly interacted with customers during hectic periods to
promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Memorized recipes for specialty coffee beverages and seasonal
offerings.
• Created wide variety of hot and cold drinks in average shifts with
consistently positive customer satisfaction scores.
• Completed successful daily cash audits to correctly balance
drawers at end of shifts.
• Sanitized equipment and wiped down counters and tables to
prevent spread of germs.
• Prepared specialty drinks such as cappuccinos, lattes and mochas.
• Learned every menu item's preparation and numerous off-label
drinks to meet customer needs.
• Restocked display cases with attractive arrangements to promote
specialty food items like bagels and muffins.
• Learned special recipe items and seasonal offerings to best meet
customer needs.
• Explained beverage preparation and offered samples to help
customers choose ideal items.
• Promoted additional items with beverages, increasing store sales.
Education
Masters - Agricultural Engineering
Master Of Agricultural Engineering
Ukraine05-2022
Bachelor -
National University “Lvivska Politehnika” Ukraine
Ukraine06-2019
Skills
Excellent Memory
Coffee Machinery
Hospitality and Professionalism
Menu Memorization
Ordering Procedures
Languages
English
Limited
Ukrainian
Full Professional
Russian
Professional
Polish
Limited
Timeline
Barista, Then Supervisor
Driftwood Cafe
08.2023 - Current
Barista
Barista Ukraine
02.2017 - 03.2020
Masters - Agricultural Engineering
Master Of Agricultural Engineering
Bachelor -
National University “Lvivska Politehnika” Ukraine