Myrta E Soto
Evans,CO
Summary
As an experienced in my most recent job, 4 years of professional experience, I'm a Hardworking and reliable Sales Managers focused on going above and beyond to support team and serve customers. Trained in Sales and offering top-notch Communications abilities. A lot of experience in Cleaning and serving.
Experienced in customer service, adept at resolving complex issues and enhancing customer satisfaction. Collaborated with sales teams to address advanced inquiries and complaints, fostering long-term client relationships. Proficient in both English and Spanish, facilitating effective communication across diverse customer bases. Demonstrates strong problem-solving skills and a logical approach to complaint resolution.
Overview
29
29
years of professional experience
Work History
Bus Operator
Greeley Evans transit
Greeley, Colorado
09.2021 - Current
- Operated transit buses along designated routes safely and efficiently.
- Assisted passengers with disabilities during boarding and disembarking processes.
- Maintained timely schedules while ensuring passenger comfort and safety.
- Conducted pre-trip inspections to ensure vehicle readiness and safety compliance.
- Communicated effectively with dispatch regarding route changes and passenger needs.
- Monitored traffic conditions to adjust routes and minimize delays for passengers.
- Enforced transit policies to ensure a safe and respectful environment for all riders.
SALES MANAGER
Northen Cell phone and repair
Greeley, Co
07.2017 - 09.2021
- Worked closely with all sales personnel to assist with routine sales and handle advanced issues.
- Resolved customer complaints regarding sales and service.
- Taught the sales team how to connect with customers and build long-term, productive relationships.
HOUSEMAN
Indigo Hotel
Newark, Nj
03.2015 - 07.2017
- Swept, mopped, scrubbed, waxed, vacuumed and polished floor.
- Set meeting rooms by arranging tables, chairs, and equipment according to function type and instructions.
- Delivered housekeeping items such as pillows, hair dryers, and irons to guest rooms upon request from front desk.
- Maintained complimentary hotel lobby areas, including morning coffee service and nightly concierge events.
DETAILER
Soto Tony's shop
Deltona, Fl
12.2011 - 03.2015
- Removed grease from the engine and steam cleaned all parts under the hood.
- Polished and cleaned all glass with cleaning solution resulting in spot-free surfaces.
- Removed trash, debris, and dirt from the interior of the vehicle.
- Washed, waxed, and buffed exterior of vehicles.
FOOD AND BEVERAGE ASSOCIATE
United Chelsea Food Service
Newark, Nj
08.2004 - 12.2011
- Cleaned kitchen equipment, glasses, and silverware frequently to minimize infection and cross-contamination risks.
- Inventoried and checked in incoming food and beverage orders to maintain service flow.
- Verified stocks regularly and pulled in new items from main storage areas to replenish food stations.
AIRCRAFT CLEANER
Lisbon Company
Newark, Nj
09.1997 - 08.2004
- Removed trash from cabins, cockpits, and lavatories during cleanings.
- Cleaned and restocked lavatories, returned amenities such as blankets, and cleaned galleys as part of daily assignments.
- Swept and vacuumed carpeted area and floors of aircrafts and resolving issues.
- Adapted cleaning strategies to handle unique needs of different types of aircraft.
Education
GED -
Escuela Superior
San Juan, P.RSkills
- Able to work under pressure
- Able to lift more than 70 pounds
- Customer service
- Excellent communication
- Follow instructions
- Logical and analytical approach to solving problems
- Complaint resolution
- Team collaboration
- Inventory management
- Hospitality services
- Speaking English and Spanish language bilingual
Timeline
Bus Operator
Greeley Evans transit
09.2021 - Current
SALES MANAGER
Northen Cell phone and repair
07.2017 - 09.2021
HOUSEMAN
Indigo Hotel
03.2015 - 07.2017
DETAILER
Soto Tony's shop
12.2011 - 03.2015
FOOD AND BEVERAGE ASSOCIATE
United Chelsea Food Service
08.2004 - 12.2011
AIRCRAFT CLEANER
Lisbon Company
09.1997 - 08.2004
GED -
Escuela Superior