Talented professional proficient in ensuring passenger safety through thorough vehicle inspections and compliance checks. Demonstrates effective communication abilities while providing safe and reliable transportation services, enhancing customer satisfaction and community engagement.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Bus Operator
Valley Transportation Authority
San Jose, CA
02.2023 - Current
Conducted pre-trip inspections to ensure vehicle safety and compliance.
Maintained accurate trip incident and vehicle maintenance records to support operational accountability.
Reported vehicle issues to dispatchers and mechanics for prompt repair scheduling.
Provided safe transportation for passengers to designated destinations.
Adhered to schedules while operating buses safely along assigned routes.
Facilitated smooth boarding and exiting for disabled passengers at designated stops to enhance accessibility.
Answered customer inquiries regarding transit services, schedules, directions, and transfers.
Monitored traffic conditions along routes and adjusted speed to ensure passenger safety and adherence to schedules.
Activity Director/Assistant Administrator
Westwood Post Acute
San Jose, California
08.2021 - 03.2023
Created engaging recreational programs for residents at senior care facility.
Organized special events to boost community involvement and resident participation.
Evaluated resident feedback to refine program offerings and increase attendance.
Collaborated with healthcare providers to align activities with resident care plans.
Managed budgets for activity supplies, optimizing resource allocation.
Trained and mentored new staff in planning and executing activities.
Maintained accurate records of participant attendance and progress notes.
Facilitated communication between departments to enhance project completion.
Activity Director
White Blossom Care Center
San Jose, CA
04.2007 - 08.2021
Facilitated engagement in activities, incorporating participant feedback to drive continuous improvement.
Facilitated engagement in activities, incorporating participant feedback to drive continuous improvement.
Evaluated programs to ensure quality and relevance for participants.
Recruited, scheduled, and supervised assistants and volunteers, enhancing operational effectiveness.
Collaborated monthly with resident council president to address concerns and plan engaging events.
Demonstrated inclusive leadership by modeling integrity and strong character to support team morale.
Identified hazards and implemented emergency plans for fire evacuation, illness, and critical injuries.
Collaborated monthly with resident council president to address concerns and plan engaging events.