Music
Mysheka Brown
Tallahassee,FL
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted success advisor goes extra mile to help individuals succeed.
Overview
8
8
years of professional experience
2
2
Languages
Work History
College Life Coach
Florida State University
08.2021 - Current
- Oversees diverse roster of 130 students and maintains case notes, reports, and outreach/contacts for each student
- Boosts effectiveness of coaching in and out of the classroom by connecting students to the campus community, building life and leadership skills, creating balance and managing stress, boosting self-confidence, and developing goals for the future
- Utilize knowledge of university policies and procedures to help find student solutions and refer students to appropriate resources while also engaging in professional development opportunities to improve student support and service
Office Manager
DISC Village
06.2019 - 07.2021
- Provided efficient and professional administrative and clerical service to counseling staff, including supply management, purchasing, and inventory
- Managed client arrival and departure, including collecting fees and copayments to ensure that accurate records were kept for each client and properly documented across multiple systems
- Developed and implemented an effective system for client outreach across Gadsden County, including phone, text message, and email reminders to aid clients and ensure clients could successfully complete treatment during the transition to virtual sessions
- Successfully audited several years of patient files to ensure proper record-keeping and program completion.
Therapeutic Assistant
DISC Village
06.2019 - 07.2021
- Served 15-20 clients at a time, assisting with daily schedules including transportation to employment, counseling, and visits with case managers
- Handled sensitive medical information and ensured proper medication distribution
- Motivated clients to pursue therapy and substance abuse goals by developing rapport and providing individualized encouragement
- Assisted counseling staff in resolving conflicts among clients.
Sortation Associate
Amazon
05.2018 - 08.2018
- Exceeded daily goals for package scanning and sorting, ensuring more than 2,000 packages per shift were properly packed, sorted, and shipped to customers
- Trained new team members regarding methods of efficient and accurate sorting of packages to meet our team's sorting goal of 30,000 packages per shift.
Sales Associate
The Home Depot
01.2016 - 08.2016
- Provided exceptional customer service by actively listening to customers, identifying their needs, and guiding them to a solution
- Sorted and maintained inventory to maximize marketing space and visibility
Education
Bachelor of Arts - Spanish
Florida State University
Tallahassee, FL05.2019
Skills
- Team Collaboration
- Data Confidentiality
- Conflict Resolution
- Data Collection
- Client Records Management
- Team Management
- Administrative Oversight
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Healthcare benefitsPaid time offPaid sick leaveWork from home optionWork-life balanceCareer advancementCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“Helping one person might not change the world, but it could change the world for one person.”
Anonymous
Interests
Dance
Gaming
Reading
Timeline
College Life Coach
Florida State University
08.2021 - Current
Office Manager
DISC Village
06.2019 - 07.2021
Therapeutic Assistant
DISC Village
06.2019 - 07.2021
Sortation Associate
Amazon
05.2018 - 08.2018
Sales Associate
The Home Depot
01.2016 - 08.2016
Bachelor of Arts - Spanish
Florida State University