Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mysline Augustin

New Britain,CT

Summary

Dynamic retail professional with a proven track record at Macy's Department Store, excelling in customer service and teamwork. Skilled in problem-solving and money handling, I consistently exceeded sales targets while fostering strong customer relationships. Bilingual in French and Haitian Creole, I bring reliability and empathy to every interaction.

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Macys Department Store
11.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Personal Care Assistant

Companions and Homemakers
09.2024 - 10.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Education

No Degree - Certified Nursing Assistant

Tunxis Community College
Farmington
10-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Reliability and punctuality
  • Money handling
  • Product recommendations

Languages

English
French/Haitian Creole

Certification

Nurse Aide Certification Program

Timeline

Personal Care Assistant

Companions and Homemakers
09.2024 - 10.2024

Retail Sales Associate

Macys Department Store
11.2023 - Current

No Degree - Certified Nursing Assistant

Tunxis Community College

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