Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
Generic

Mytch Evangelista

Boise,ID

Summary

Proactive product manager with 6+ years of project and product management experience in small start-up and medium-sized business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Business Intelligence Product Manager

DRB Systems
12.2022 - Current
  • Drove customer-driven product vision and strategy for DRB Business Intelligence product portfolio, which includes Patheon APIs and software integration, Patheon Insights and Reporting, SiteSelect, PrecisionPricing, and Data Consulting Services.
  • Productised DRB APIs to third-party vendors and improved security of third-party access to DRB APIs.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Analysed data to identify root causes of problems and recommend corrective actions.
  • Drove DRB data strategy to improve data governance, security, and operations across all DRB product lines.
  • Developed and implemented data governance and data retention policies and procedures.
  • Streamlined data analytics resources across DRB to drive efficiency and increase throughput of data analytics products.
  • Improved Patheon BI dashboards UI/UX experience and presented data in visually appealing format to help customers take actionable insights and drive revenue growth.

Senior Manager of Client Accounts

DRB Systems
05.2022 - 11.2022
  • Pioneered product development of Matco Tools' very own recommendation system by leveraging its rich POS data to formulate supervised machine learning models, determine success metrics, and launch experiment to evaluate model performance, and increase overall Matco franchisees' revenue.
  • Created strategic blueprint for Matco's recommendation system to be implemented in POS and e-Commerce platforms and support company's core growth goals.
  • Led and formed Kaizen team to develop sustainment plan to continue product development of Matco's recommendation system.
  • Spearheaded change management for SUDS marketing operations.
  • Created 5-week training programme for new project and account managers.
  • Revamped go-to-market strategy for new car wash launches based on data insights to improve revenue growth for business owners.
  • Provided strong leadership to enhance team productivity and morale.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.

Project Manager Team Lead

DRB Systems
09.2021 - 05.2022
  • Maintained 68% profit margin for SUDS new investor projects through implementing policies and procedures to drive efficiency.
  • Spearheaded creation of new project contracts to better delineate scope of work, reduce unnecessary labour, and increase profitability and revenue.
  • Provided project management training for new project and account managers.
  • Served as resource for developing go-to-market strategies for new car wash launches.
  • Managed and oversaw 26-30 project accounts (6-12+ months duration).
  • Conducted employee yearly performance reviews to assess employee performance, establish professional goals, and measurable plan to achieve goals.
  • Identified potential risks and devised contingency plans, preparing team members to avoid and respond promptly to possible obstacles.

Marketing Project Manager

DRB Systems
02.2021 - 04.2022
  • Pioneered SUDS new investor project offering and established standard project lifecycle for brand new car washes.
  • Created and implemented standard operating procedures and increased throughput for new projects.
  • Incorporated car wash operational consulting and strategies to optimise car wash go-to-market launch.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Developed and delivered trainings on best practices in project management for SUDS project managers and account managers.
  • Managed and oversaw 11-19 project accounts (6-12+ months duration).

Team Lead Project Coordinator

Newsletter Pro
03.2020 - 02.2021
  • Created and delivered peer trainings on project prioritisation, effective communication, and monitoring and controlling projects to both seasoned and new project coordinators.
  • Managed cross-functional team of designers, copywriters, copyeditors, and project coordinators and provided strong leadership and enabled team to make a positive impact on company goals and objectives.
  • Conducted employee monthly and quarterly performance reviews to establish goals and create plans to ensure goal achievement.
  • Kept 120 monthly projects on schedule every month by managing deadlines and adjusting workflows.

Project Coordinator

Newsletter Pro
01.2019 - 03.2020
  • Turned project team's performance from below average (42% end-of- month accepted deliverables) to above average (90-100% accepted deliverables) within the first half of 2019.
  • Established and implemented standard operating procedures to increase team productivity and throughput.
  • Created and delivered peer trainings on project prioritisation and effective communication to fellow project coordinators.
  • Kept 120-150 monthly projects on schedule by managing deadlines and adjusting workflows.
  • Collaborated with stakeholders to make certain that newsletter campaigns are strategically aligned with customer goals.

Copy Coordinator

Scentsy Inc.
01.2018 - 10.2018
  • Responsible for corporate copy repository and ensured copy decks reflect accurate and up-to-date information for all markets.
  • Collaborated with cross-functional teams to ensure copy changes were done accurately on deliverables.
  • Responsible for copy localisation to all markets and languages.
  • Managed translation projects for French, Spanish, and German through SDL Trados software, provided status updates, and delivered translated copies to appropriate stakeholders.

Education

Master of Music - Music Performance

Boise State University
Boise, ID
05.2017

Bachelor of Arts - Piano

Brigham Young University
Rexburg, Idaho, ID
07.2014

Skills

  • Change Management
  • Product Vision and Strategy Development
  • Strong leadership experience
  • Project Management
  • Product Marketing
  • Strategic Planning
  • Product Lifecycle Planning
  • Customer-driven product requirements and road map
  • UI/UX Research
  • Go-to-market strategies
  • Data Analysis and Storytelling
  • Fluent in French and Spanish
  • Team Training and Development
  • Excellent pedagogic skills

Accomplishments

  • Drove data governance strategy to help DRB embrace full digital transformation and be prepared for enterprising scaling.
  • Revamped design of Patheon BI dashboards and improved UI/UX experience to increase the product's NPS.
  • Spearheaded the creation of Matco Tool's recommendation engine to drive revenue growth.
  • Increased profit margin of SUDS project offering to 68% through effective and repeatable procedures.
  • Turned my project team's performance at Newsletter Pro from below average to above average and consistently delivered on-time projects.
  • PMP certified since January 2023.
  • CAPM certified on December 2020.

Certification

  • Project Management Professional (PMP) — Project Management Institute, January 2023
  • Certified Associate of Project Management (CAPM) — Project Management Institute, December 2020

Languages

French
Full Professional
Spanish
Full Professional

Timeline

Business Intelligence Product Manager

DRB Systems
12.2022 - Current

Senior Manager of Client Accounts

DRB Systems
05.2022 - 11.2022

Project Manager Team Lead

DRB Systems
09.2021 - 05.2022

Marketing Project Manager

DRB Systems
02.2021 - 04.2022

Team Lead Project Coordinator

Newsletter Pro
03.2020 - 02.2021

Project Coordinator

Newsletter Pro
01.2019 - 03.2020

Copy Coordinator

Scentsy Inc.
01.2018 - 10.2018

Master of Music - Music Performance

Boise State University

Bachelor of Arts - Piano

Brigham Young University
  • Project Management Professional (PMP) — Project Management Institute, January 2023
  • Certified Associate of Project Management (CAPM) — Project Management Institute, December 2020
Mytch Evangelista