Donald Bosman
Endicott
Summary
Recent graduate with foundational knowledge in International Studies and hands-on experience gained through academic projects and experience abroad. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
8
8
years of professional experience
Work History
Compliance Check Agent
Eastern Staffing and Recruiting
2024.04 - Current
- Conducted ID verification and compliance checks at bars, restaurants, and retail outlets to enforce alcohol and tobacco laws in New York, Pennsylvania and New Jersey.
- Educated staff and management on alcohol compliance requirements, promoting responsible and legal beverage service.
- Documented findings and prepared detailed reports for regulatory review, contributing to data-driven enforcement decisions.
Delivery Driver
Insomnia Cookies
2025.05 - 2025.09
- Delivered orders promptly, ensuring customer satisfaction through efficient route management.
- Maintained accurate logs of deliveries, enhancing tracking and accountability processes.
- Assisted in training new drivers on delivery protocols and safety procedures.
- Collaborated with team members to optimize delivery schedules and reduce wait times.
Crew Member
AMC Theatres
2022.10 - 2024.12
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Operated ticketing systems efficiently, ensuring accurate processing of transactions.
- Assisted in maintaining cleanliness and organization of theatre facilities and concession areas.
- Collaborated with team members to streamline workflow during peak hours, improving efficiency.
Pizza Delivery Driver
Pudgie's Pizza
2024.06 - 2024.09
- Delivered pizzas efficiently, ensuring timely service and customer satisfaction.
- Maintained accurate cash handling during transactions, enhancing financial accountability.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
Barback/Security
Red Jug Pub Cortland
2023.09 - 2024.04
- Watch over customers to monitor inappropriate activity, and act accordingly
- Assisted bartenders by stocking supplies and maintaining cleanliness in bar area.
- Monitored inventory levels to ensure availability of beverages and garnishes.
- Replaced empty kegs and soda syrups.
Barback/Security
Red Jug Pub Binghamton
2023.06 - 2023.09
- Watch over customers to monitor inappropriate activity, and act accordingly
- Assisted bartenders by stocking supplies and maintaining cleanliness in bar area.
- Monitored inventory levels to ensure availability of beverages and garnishes.
- Replaced empty kegs and soda syrups.
Ice Cream Scooper
Owego Soft Serve
2022.06 - 2022.12
- Implemented cleanliness standards in work area, promoting food safety and hygiene protocols.
- Trained new staff on scooping techniques and customer interaction best practices.
- Assisted in inventory management, tracking supplies to minimize waste and ensure availability.
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Operated ice cream machines and tools efficiently to maintain product quality and consistency.
Ice Cream Scooper
Friendly's
2020.12 - 2021.08
- Trained new staff on scooping techniques and customer interaction best practices.
- Assisted in inventory management, tracking supplies to minimize waste and ensure availability.
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Operated ice cream machines and tools efficiently to maintain product quality and consistency.
Sales Associate
Five Below
2019.10 - 2020.11
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Furniture Mover
Helping Hands
2018.06 - 2018.08
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
Education
International Studies - Minor in Management
SUNY Cortland
Cortland, NY2025-01
Skills
- Problem-solving skills
- Customer service and care
- Product sales
- Resource allocation
- Documenting information
- Public speaking
- Flexible schedule
- Valid Driver's license
- Multitasking
- Travel arrangements
Timeline
Delivery Driver
Insomnia Cookies
2025.05 - 2025.09
Pizza Delivery Driver
Pudgie's Pizza
2024.06 - 2024.09
Compliance Check Agent
Eastern Staffing and Recruiting
2024.04 - Current
Barback/Security
Red Jug Pub Cortland
2023.09 - 2024.04
Barback/Security
Red Jug Pub Binghamton
2023.06 - 2023.09
Crew Member
AMC Theatres
2022.10 - 2024.12
Ice Cream Scooper
Owego Soft Serve
2022.06 - 2022.12
Ice Cream Scooper
Friendly's
2020.12 - 2021.08
Sales Associate
Five Below
2019.10 - 2020.11
Furniture Mover
Helping Hands
2018.06 - 2018.08
International Studies - Minor in Management
SUNY Cortland