I am a skilled and experienced consultant with four years of medical background and also providing go-live support for health care providers during EMR implementation. I am seeking a job in a healthcare setting where I can use my knowledge and skills.
Overview
21
21
years of professional experience
Work History
Front Desk Support
Experis Group/Northern Lights Ambulatory Clinics
08.2022 - 09.2022
Front Desk Support A. Supporting end-users with how to update and run patients insurance B. Supporting end-users with how do referrals and work queue monitor C. Supporting end-users with printing the VS for patients
Clinical Nursing Staff A. Supporting end-users with all the updates with the I-View band B. Supported end-users with how to arrange the components, with the Ambulatory Nurse View of the Mpage for a better workflow C. Supported nurses with other functionality pf Rights-clicking if something needs to be changed, modified, or cancelled D. Supported nurses with how not do proposal orders for Doctors
Assisted front office staff with Department Appointment Reports
Assisted front office on how to search for a patient
Assisted front office staff on how to enter appointment visit
Assisted front office staff with viewing all appointments
Assisted front office staff on verifying insurance
Live Consultant
Epic Go, Ambulatory -ATE MLOBGYN
Columbia, SC
03.2021
Assisted front office staff with Department Appointment Reports
Assisted front office on how to search for a patient
Assisted front office staff on how to enter appointment visit
Assisted front office staff with viewing all appointments
Assisted front office staff on verifying insurance
Mayland Specialist
EPIC, Clinic
Richmond, Virginia
01.2021
Assisted front office staff with Department Appointment Reports
Assisted front office on how to search for a patient
Assisted front office staff on how to enter appointment visit
Assisted front office staff with viewing all appointments
Assisted front office staff on verifying insurance
front office staff
St.Joseph Hospital
Mishawaka, Indiana
01.2021
With Department Appointment Reports
Assisted front office on how to search for a patient
Assisted front office staff on how to enter appointment visit
Assisted front office staff with viewing all appointments
Assisted front office staff on verifying insurance
Northside Ambulatory Project, Provider Support (CPOE)
Live Consultant
Epic Go, Main Line Health
Philadelphia, PA
10.2020
Assisted front office staff with Department Appointment Reports
Assisted front office on how to search for a patient
Assisted front office staff on how to enter appointment visit
Assisted front office staff with viewing all appointments
Assisted front office staff on verifying insurance
Go-Live Trainer
CERNER, Smoky Mountain Orthopedics
Sevierville, TN
08.2020
Trained Providers on how to enter orders (CPOE), modify them, as well as discontinue/cancel an order
Trained Providers on how to get their messages within the message center and how to sign off on orders within the message center
Trained Providers on how to add medications to the patient’s chart and send it to the pharmacy
Trained Providers on the Med Rec
Trained Providers on the different functionality of their Mpage and how to customize it to help them work faster
Live Consultant
Cerner Go, Primary Care
Morgantown, West Virginia
08.2020
Applications supported included entering orders (CPOE), Powercharting ,ClinDoc,Documenting,reviewing orders and results , creating patient list and criteria based work-list ,and charting (CPP) comprehensive patient profile
Supported Med-Surg Unit
Live Trainer
Cerner Go, Paul’s Hospital, Vancouver British Columbia
11.2019
Trained Physicians on the functionality of Powerchart within the classroom setting
Trained Physicians on how to properly utilize their message center
Trained Physicians on how to reconcile medication within Powerchart
Trained Physicians on how to build their patient list for each hospital where they see patients
Trained Physicians on or to customize the different sections within their Mpage
Trained Physicians on the proper way to place orders and how to cancel or discontinue them if needed
Trained Physicians on how to do Med Reconciliation and how to send Medications to Pharmacy if needed
Trained Physicians how to schedule follow-up visits for patients when discharged
Live Consultant
Cerner Go, Urology Specialists of East Tennessee
Knoxville, TN
09.2018
Revenue Cycle
Power chart
Registration
Referrals
Placed tickets for issues within Cerner
Provided support using Power chart and creating messages in message center.
Go-Live Consultant
Cerner, McLeod Hospital
Florence, South Carolina
09.2018
Assisted EKG staff with adding orders in Powerchart
Assisted staff with Multi Task View setup
Provided communication to command center to resolve system issues
Provided support with using message center.
Cerner Go-Live Consultant
Methodist Hospital
Oak Ridge, TN
08.2018
Provided support for Power chart and messages center
Provided support to Physical Therapist with their clinical documentation, workflow and day to
day activities within Cerner.
Behavioral Health Technician/AllScript Trainer
Southeast Mississippi Rural Health Support Services, Allscripts
03.2018 - 11.2020
Setting / Behavioral Health Unit, Assisting employees on how to navigate through EHR and,
Assistant patients and doctors with scheduling appointments
Charting and documenting
Assisted with PM and work from V.19version
Assessing patients, understand and implement individual treatment plans
Record patient behavior
Record patient medications and assist with medication administration, assisting in activities of daily living
Provide guidance, positive role modeling as well as a safe, and supportive environment for the patient
Live Consultant
MEDITECH, Meditech Expanse Go
01.2020 - 01.2020
Berkshire,Lenox MA Obstetrician-Gynecologist
Assisted front desk with checking in and checking out patients
Assisted front desk with how to schedule on scheduling grid
Assisted front desk with verifying insurance
Assisted clinical staff with intake of patients
Supported Physicians and Clinical Staff.
Cerner Go-Live Consultant
Fairfield Glades/Walk-in Clinic
Crossville, TN
- 10.2019
Applications supported included entering orders (CPOE), Powercharting ,ClinDoc,Documenting,reviewing orders and results , creating patient list and criteria based work-list ,and charting (CPP) comprehensive patient profile
Supported Med-Surg Unit
Live Consultant
Meditech Expanse Go, Morgan County Clinic
West Liberty, Kentucky
- 06.2019
Assisted front desk with checking in and checking out patients
Assisted front desk with how to schedule on scheduling grid
Assisted front desk with verifying insurance
Assisted clinical staff with intake of patients.
Live Consultant
Meditech Expanse Go, ARH Hospital
Barboursville, Kentucky
- 02.2019
Assisted front desk with scanning insurance and photo Id
Assisted front desk with waiting list and how to reschedule patients
Assisted office staff on how to send messages
Assisted front office with checking in and checking out patients.
Live Consultant
Meditech Expanse Go, Luke’s Hospital
Duluth, Minnesota
05.2001 - 01.2019
Assisted clinical staff in setting up EMR preferences
Assisted clinical staff in receiving incoming and outgoing referrals
Assisted clinical staff with completing workload
Assisted clinical staff with putting in orders.
Emergency Room Technician
Forrest General hospital
Hattiesburg, MS
12.2017 - 04.2018
Assist nurses with patient care
Input Data into computer by using EPIC
Help troubleshoot software when needed
I am also a CNA(Certified Nursing Assistant) and BLS trained and CPR licensed
Clinic : Southeast Mississippi Rural Health /Epic Trained/MR.
Education
High School Diploma -
Prentiss Senior High School
Prentiss, MS
IT - undefined
Pearl River Junior College
Timeline
Front Desk Support
Experis Group/Northern Lights Ambulatory Clinics
08.2022 - 09.2022
Live Consultant
Epic Go
05.2021
Live Consultant
Epic Go, Ambulatory -ATE MLOBGYN
03.2021
Mayland Specialist
EPIC, Clinic
01.2021
front office staff
St.Joseph Hospital
01.2021
Live Consultant
Epic Go, Main Line Health
10.2020
Go-Live Trainer
CERNER, Smoky Mountain Orthopedics
08.2020
Live Consultant
Cerner Go, Primary Care
08.2020
Live Consultant
MEDITECH, Meditech Expanse Go
01.2020 - 01.2020
Live Trainer
Cerner Go, Paul’s Hospital, Vancouver British Columbia
11.2019
Live Consultant
Cerner Go, Urology Specialists of East Tennessee
09.2018
Go-Live Consultant
Cerner, McLeod Hospital
09.2018
Cerner Go-Live Consultant
Methodist Hospital
08.2018
Behavioral Health Technician/AllScript Trainer
Southeast Mississippi Rural Health Support Services, Allscripts