Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Nadia Aman

Portland

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

9
9
years of professional experience

Work History

Social Worker

Bates College
Lewiston
08.2023 - Current
  • Contributed to collaborative practice supporting students in managing mental health issues via individualized and group counseling, as well as outreach efforts while administering various tasks and case management.

Barista

Starbucks
05.2019 - 08.2023
  • Responsibilities included creating hand crafted drinks in a timely manner, executing transactions, maintaining the store and giving customers quality service throughout their experience in the store.

Inspector

American Roots
Westbrook
06.2020 - 12.2020
  • Produced 1,200 face shields daily while ensuring quality control of incoming face masks.
  • Maintained accurate counts of face masks throughout production processes.
  • Organized and supervised assembly line workflow to enhance efficiency.
  • Assisted in preparing large shipments to meet demand.

Campus Center Service Associate

Office of Student Engagement
09.2018 - 05.2019
  • Setup/Breakdown furniture and technology for events and meetings in the Campus Center.
  • Answering phone calls and questions from people at the information desk and being aware of events and schedules in the Campus center and on campus.

Site Director

Let’s Get Ready
05.2018 - 08.2018
  • Responsibilities included recruiting participants for the program, getting food and supplies, and overseeing support for the tutors who ran the classes.

Sales Associate

JC. Penny
South Portland
06.2016 - 08.2018
  • Conducted transactions, managed store maintenance, and ensured outstanding customer service for all shoppers.

Research Assistant

Smith College
08.2016 - 06.2018
  • Developed demonstration of optical cloaking with assistance from Smith College’s Center of Design and Fabrication.
  • Investigated flow characteristics of complex fluids in 2D and 3D states, identifying depth of transition.
  • Collected data using Logger Pro and performed detailed analysis in R Studio.
  • Reviewed existing literature and presented findings at multiple symposiums.

Education

Master of Social Work -

Smith College School of Social Work
Northampton
08-2023

B.A - English

Smith College
Northampton, MA
01.2021

Skills

  • Inventory management
  • Customer service
  • Point of sale
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Adaptability
  • Problem solving
  • Inventory tracking
  • Book recommendations

Volunteer Experience

  • Islamic lessons, 11/20 - present, Your title, 5, Name/title of supervisor, Responsibilities included recruiting participants for the program, getting food and supplies for each class, running the class and working with other organizers to create a better program.
  • Holyoke Tutors/Mentors, 09/18 - 05/19, Tutor/Mentor, 3, Xianxu/Organizer, Work with middle school students on math homework and also play math related games.
  • Let’s Get Ready, 06/17 - 08/17, Tutor, 3, Organize and execute lessons on SAT prep and college prep for students.

Timeline

Social Worker

Bates College
08.2023 - Current

Inspector

American Roots
06.2020 - 12.2020

Barista

Starbucks
05.2019 - 08.2023

Campus Center Service Associate

Office of Student Engagement
09.2018 - 05.2019

Site Director

Let’s Get Ready
05.2018 - 08.2018

Research Assistant

Smith College
08.2016 - 06.2018

Sales Associate

JC. Penny
06.2016 - 08.2018

Master of Social Work -

Smith College School of Social Work

B.A - English

Smith College

Similar Profiles

CREATE PROFILE