Na'Asia Tellis
La Crosse,WI
Summary
Experienced caregiver with a background in crisis intervention, behavioral support, and daily living assistance. Skilled in recognizing early signs of escalation, applying de-escalation techniques, and maintaining a safe environment for clients with diverse needs. Brings a calm presence, strong problem-solving abilities, and a commitment to compassionate, reliable care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Skills Trainer
Chileda
07.2025 - 11.2025
- Monitored participant progress, providing guidance and support as needed.
- Teach and reinforce including communication, social-emotional skills, educational and leisure activities, ADLs, and coping strategies—in alignment with the STEP program curriculum.
- Implement behavior support strategies from each student’s Positive Behavior Support Plan and collaborate to progress toward their Treatment Plan and IEP goals using therapeutic, individualized care.
- Maintained detailed records of each participant''s progress throughout the program, enabling targeted follow-up support as needed.
Crisis Intervention Specialist
Solari Crisis & Human Services - 988
10.2024 - 06.2025
- Provided immediate crisis support to individuals experiencing emotional distress.
- Collaborated with multidisciplinary teams to develop tailored intervention plans.
- Utilized de-escalation techniques to manage high-tension situations effectively.
- Documented client interactions and interventions in compliance with agency protocols.
Behavioral Technician
Zenith
10.2023 - 10.2024
- Implemented individualized behavioral interventions to support client development.
- Responsible for direct care, guidance, support and protective oversight of patients.
- Documented client progress and communicated findings to supervisors effectively.
- Supported treatment and care of individuals with mental health disorders, substance abuse or developmental disabilities
Direct Support Professional Caregiver
Brookdale Senior Living
06.2023 - 09.2024
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored and documented resident health status, reporting changes to healthcare professionals.
- Developed personalized care plans in collaboration with families and interdisciplinary teams.
- Trained new staff on best practices for resident care and emergency protocols.
Caregiver
Aires LLC
07.2022 - 06.2023
- Provided compassionate support to clients, assisting with daily living activities and personal care needs.
- Developed individualized care plans to address specific client requirements and preferences.
- Coordinated medication management, ensuring timely administration and adherence to prescriptions.
- Communicated effectively with healthcare professionals and family members regarding client progress and concerns.
Life Skills Trainer
Neuro Restorative
04.2018 - 06.2022
- Provided individuals with quality service and individualized support that leads to growth and independence.
- Assisted with person-centered, outcome driven programming in community settings to help individual achieve personal plan.
- Provide training, assistance and supervision to individuals receiving care in the areas of living skills, therapeutic recreation, and other forms of assistance in both residential and community settings.
Education
Bachelor of Science -
Southern Illinois University
Carbondale, IL05-2022
Skills
- Patient care
- Neurological and Cognitive Care
- Memory Care
- Team Collaboration
- Crisis Intervention
- Problem Solving and Critical Thinking
Certification
- CPR
- FIRST AID
- BLS
Timeline
Skills Trainer
Chileda
07.2025 - 11.2025
Crisis Intervention Specialist
Solari Crisis & Human Services - 988
10.2024 - 06.2025
Behavioral Technician
Zenith
10.2023 - 10.2024
Direct Support Professional Caregiver
Brookdale Senior Living
06.2023 - 09.2024
Caregiver
Aires LLC
07.2022 - 06.2023
Life Skills Trainer
Neuro Restorative
04.2018 - 06.2022
Bachelor of Science -
Southern Illinois University