Nabeel Haopshy
Highland Lakes,NJ
Summary
Dependable and hardworking manager with experience in cleaning, remediation, and basic construction. Strong understanding of safety procedures and ability to respond quickly and efficiently in emergency situations.
Overview
17
17
years of professional experience
Work History
Operations Manager
B & B Property Management
Hawthorne, NJ
08.2019 - 08.2025
- Oversaw daily operations for commercial properties.
- Coordinated maintenance, repairs, and vendor services to ensure timely completion of projects at multiple locations simultaneously.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Scheduled staff across multiple job sites to ensure proper coverage and timely project completion.
Operations Manager
Servpro
Boonton, NJ
03.2013 - 08.2018
- Oversaw daily operations for restoration crews, including technicians and crew chiefs.
- Hired, trained, and managed staff, improving team performance and retention.
- Managed scheduling and dispatch for emergency and non-emergency restoration jobs.
- Coordinated multiple projects simultaneously while meeting deadlines and service standards.
- Maintained relationships with homeowners, insurance adjusters, and vendors
- Handled escalated customer concerns and resolved issues professionally.
- Worked closely with insurance companies to ensure smooth claims processing
Crew Chief
Servpro
Boonton, NJ
04.2010 - 03.2013
- Supervised daily crew activities to ensure adherence to safety protocols and operational standards.
- Trained new team members on equipment usage and best practices for service delivery.
- Set up and monitored drying equipment, adjusting as needed based on moisture readings.
- Ensured proper containment and environmental controls on job sites.
- Coordinated demolition, cleanup, and restoration phases to meet deadlines.
Crew Chief
ServiceMaster
Haledon, NJ
03.2009 - 04.2010
- Supervised and directed technicians on water, fire, and mold restoration projects.
- Assigned daily tasks and ensured work was completed efficiently and to company standards.
- Trained new team members on equipment use, safety procedures, and job protocols.
- Monitored crew performance and provided guidance to improve productivity and quality.
- Led teams in high-pressure emergency response situations.
Water Restoration Technician
ServiceMaster
Haledon, NJ
06.2008 - 03.2009
- Operated water extraction equipment, including pumps and vacuums, to mitigate damage in residential and commercial properties.
- Adhered to safety protocols while utilizing personal protective equipment for hazardous environments.
- Set up and monitored air movers and dehumidifiers to ensure proper drying.
- Removed damaged materials including drywall, insulation, and flooring.
- Cleaned and sanitized affected areas after fire, smoke, or water damage.
- Assisted with mold remediation by containing and treating affected areas.
Education
High School Diploma -
Wayne Hills High School
Wayne, NJ06-2006
Skills
- Proficient in Xactimate
- ASD Certification
- Mold Remediation Specialist
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Inventory control
- Process improvement
- Schedule management
- Delegation
Timeline
Operations Manager
B & B Property Management
08.2019 - 08.2025
Operations Manager
Servpro
03.2013 - 08.2018
Crew Chief
Servpro
04.2010 - 03.2013
Crew Chief
ServiceMaster
03.2009 - 04.2010
Water Restoration Technician
ServiceMaster
06.2008 - 03.2009
High School Diploma -
Wayne Hills High School