Nasia Pope
Mobile
Summary
Results-driven Insurance Adjuster with 5+ years of experience in investigating and negotiating claims. Skilled in analyzing policies, evaluating damages, and providing fair and accurate settlements to clients. Proven track record of exceeding performance goals.
Multi-talented and collaborative administrative manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering several years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Overview
9
9
years of professional experience
Work History
Claims Contents Admin Manager
Pilot Catastrophe Service Inc.,
Mobile
10.2024 - 10.2025
- Investigated claims by interviewing witnesses and reviewing evidence.
- Collaborated with policyholders to gather necessary documentation and information.
- Trained new adjusters on best practices for claim evaluations and reporting processes.
- Coordinated daily administrative operations for efficient workflow management.
INSURANCE ADJUSTER
Pilot Catastrophe Service Inc.
Mobile
03.2019 - 10.2023
- + Investigated and resolved property claims, assessing damages and negotiating settlements with policyholders.
- Communicated with clients, contractors, and attorneys to gather critical information and reach fair settlements.
- Utilized comprehensive knowledge of insurance policies and regulations to evaluate claims effectively.
- Maintained accurate records of claim transactions and followed up on outstanding issues promptly.
- Strong history in handling Property claims.
- History of settling claims in a timely fashion.
- Maintained spreadsheets to ensure claim compliance deadlines met.
- Outstanding training, leadership, and communication skills.
- Proficient in Xactimate, XactAnalysis, and NextGen.
- Litigation experience working with property damage.
BILLING AND INSURANCE CLERK
Cardiology Associates.
01.2017 - 02.2019
- Reviewed insurance claims for accuracy and processed billing for multiple healthcare providers.
- Efficiently resolved billing inquiries from patients and insurance companies.
- Collaborated with medical staff to ensure accurate coding and documentation for claims.
- + Maintained electronic records and ensured compliance with privacy regulations.
- Proficient in processing patient insurance claims and verifying coverage to ensure accuracy.
- Skilled in coding and billing procedures, adept at resolving billing discrepancies for prompt payment.
- + Experienced in handling patient inquiries and providing exceptional customer service while addressing concerns.
- Knowledgeable in utilizing electronic health records (EHR) systems for data entry and record keeping.
Education
DIPLOMA -
Murphy High School
Mobile, ALThe University of Alabama
Tuscaloosa, ALSkills
- Ability to work independently
- Multi-tasking
- Handling Property claims
- Settling claims
- Maintaining spreadsheets
- Training
- Leadership
- Communication
- Proficient in Xactimate
- Proficient in XactAnalysis
- Proficient in NextGen
- Litigation experience with property damage
Timeline
Claims Contents Admin Manager
Pilot Catastrophe Service Inc.,
10.2024 - 10.2025
INSURANCE ADJUSTER
Pilot Catastrophe Service Inc.
03.2019 - 10.2023
BILLING AND INSURANCE CLERK
Cardiology Associates.
01.2017 - 02.2019
DIPLOMA -
Murphy High School
The University of Alabama