Nabeel Raza
Franklin,Wisconsin
Summary
Dependable Integration Analyst skilled at forming lasting bonds with clients and customers by carefully addressing needs and fulfilling business goals. Perpetually available to address customer concerns. Keen to help companies connect clients with solutions to perfectly meet needs while driving internal revenue growth.
Overview
9
9
years of professional experience
Work History
System Integration Analyst
Direct Supply
03.2023 - Current
- Project Manager for 9 month system update project
- Facilitated communication between developers, project managers, and stakeholders throughout the systems integration process.
- Ensured regulatory compliance by adhering to industry standards during systems integration projects.
- Delivered high-quality documentation detailing the requirements, design, implementation plan, test cases, configuration details, user manuals needed for effective system integrations.
- Developed comprehensive documentation for system integrations, improving knowledge sharing among team members.
Market Operations Specialist
Direct Supply Inc.
08.2021 - 02.2023
- Developing Project Management Skills to complete small projects in assigned Markets, curate customer and service provider relationship to manage projects through completion, work with internal partners such as supply chain and sales to properly assess urgent situations and develop out of the box solutions, use data pulls to create complex reporting used by leadership and manage data dashboards for proper visualization
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
Procurement Services Intern
Direct Supply
08.2020 - 07.2021
- Working SQL and Excel to perform audits, categorization, and optimization for the Procurement Services Team, order guide updating, working with specific providers to communicate money saving opportunities, Order Guide AI Training, lessons learned in multitasking and prioritization
Office internship
Medpoint Family Care Center
10.2019 - 03.2020
Employed by JCPenney
01.2017 - 01.2020
- Part-time role of running Jewelry department on weekends, customer service skills and knowledge
Bank Teller
Tri-City National Bank
06.2017 - 12.2017
- Diligent observation and note taking skills, focus in a busy workplace environment, imperative customer service and care
Office internship
Crane Aerospace and Electronics Offshore Development Center
06.2015 - 06.2015
- Attended conference calls, took notes and learned about professional business management, spent time in an office environment
Education
Bachelor of Science - Biology
Marquette University
Milwaukee, WI05.2021
Skills
- Requirements Gathering
- API Integration
- Configuration Management
- User Acceptance Testing
- IT Infrastructure
- Data Migration
- Business Analysis
Leadership Experience
Future Business Leaders of America Chairman, Robotics Team Captain, Athletic Counsel Representative, NHS Member, American Medical Students Association member, Biomedical Students Association Member, Muslim Students Association Event Chairman, X-Culture business symposium Marquette representative, Interaction with 140 people from 40 different countries
Volunteer Experience
- Church, 01/01/12, Current, Teach Sunday School classes, Supervise children, Assist elders with their needs, Organize and clean
- FLL (First Lego League) Robotics, 09/01/14, Current, Coached elementary school robotics team, Helped with project and robot work as well as competition readiness, Leading Multiple Youth teams
- Narayana Hospital, Bangalore, India, 07/06/15, 07/21/15, Completed tasks assigned by doctors, Observed hospital environment, Spent time in departments Cardiology, Pediatrics, Dermatology, and Emergency room, Gained valuable knowledge from doctors abroad
- South Side Health Center, Milwaukee, 08/01/17, 12/31/17, Helped with Translation in reception, Observed Nurses with patients, Assisted Children with getting vaccines
- Aurora St. Luke's Hospital, 01/01/18, 12/31/20, Worked in the Lab as an assistant, Learned the intricacies of a hospital's Medical Testing process, Created relationships with Doctors and Phlebotomists
Volunteering
Volunteer at Church (2012- Present)
• Teach Sunday School classes
• Organize Events
FLL (First Lego League) Robotics mentor (September - December of 2014-Present)
• Coached elementary school robotics team
• Helped with project and robot work as well as competition readiness and judging
Volunteering and Observation in Narayana Hospital (Bangalore, India from July 6th to July 21st 2015)
• Completed tasks assigned by doctors and Observed hospital environment
• Spent time in departments Cardiology, Pediatrics, Dermatology and Emergency room Abroad
Volunteering at Aurora St. Luke’s Hospital (2018-2020)
• Worked in the Lab as an assistant
• Learned the intricacies of a hospital’s Medical Testing process
• Created relationships with Doctors and Phlebotomists
Additional Information
2019 X-Culture business symposium Marquette representative
• Interaction with 140 people from 40 different countries
• In depth Business proposal for Lake Louise resorts
Languages
Urdu
Native or Bilingual
Spanish
Limited Working
Timeline
System Integration Analyst
Direct Supply
03.2023 - Current
Market Operations Specialist
Direct Supply Inc.
08.2021 - 02.2023
Procurement Services Intern
Direct Supply
08.2020 - 07.2021
Office internship
Medpoint Family Care Center
10.2019 - 03.2020
Bank Teller
Tri-City National Bank
06.2017 - 12.2017
Employed by JCPenney
01.2017 - 01.2020
Office internship
Crane Aerospace and Electronics Offshore Development Center
06.2015 - 06.2015
Bachelor of Science - Biology
Marquette University
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