Nacoal Friend
Graduate Student
Celebration,FL
Summary
Reliable, inquisitive, friendly and resourceful professional with 4 years of experience in customer service and problem solving. Seeking to find a job that gives experience in working in an office environment and helping others. Assisting people out with their setbacks is a passion of mine.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Character Attendant
Walt Disney World
Lake Buena Vista, FL
11.2015 - 05.2018
- Organized and facilitated character meet and greets for park guests, while ensuring safety and efficiency.
- Assisted characters, who cannot speak, in guest interactions for a memorable experience.
- Helped park guests and character performers with any issues that might arise.
- Ensured a consistent, branded experience as part of Disney Entertainment guidelines.
Photopass Photographer
Walt Disney World
Lake Buena Vista, FL
11.2013 - 11.2015
- Created poses and organized over 500 customers a day so their pictures would capture all the fun of their vacations.
- Managed and operated the Photopass software.
- Helped customers find lost photos, edit photos, print their photos, and sell the package of photos.
- Assisted with other lines of business as a liaison to help the customer’s experience.
Store Manager
Picture Me Studios
Amarillo, TX
06.2012 - 09.2012
- Ran the studio all day by myself.
- Called 30 clients a day to make appointments and reminders.
- Coached 5 families a day through the appointment and editing process.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Filled out and filed all progress reports and checklists.
Education
Master of Science - Marriage and Family Counseling
Stetson University
Deland, FL 01.2021 - Current
Master of Science - Psychology
University Of East London
London, England 09.2018 - 11.2019
Bachelor of Science - Psychology
University Of Central Florida
Orlando, FL 01.2015 - 12.2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Customer Realtions
undefinedQuote
Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakens.
Carl Jung
Timeline
Master of Science - Marriage and Family Counseling
Stetson University
01.2021 - Current
Master of Science - Psychology
University Of East London
09.2018 - 11.2019
Character Attendant
Walt Disney World
11.2015 - 05.2018
Bachelor of Science - Psychology
University Of Central Florida
01.2015 - 12.2017
Photopass Photographer
Walt Disney World
11.2013 - 11.2015
Store Manager
Picture Me Studios
06.2012 - 09.2012
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