Summary
Overview
Work History
Education
Skills
Timeline
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Nadeane Lobato

Glendale,AZ

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Best Western Hotels & Resorts. Skilled in problem-solving and multitasking, I excel in fast-paced environments, ensuring high-quality outcomes. My expertise in effective communication and time management has consistently improved client and customer experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

28
28
years of professional experience

Work History

Marketing Support Specialist

Best Western Hotels & Resorts
02.2023 - Current
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction.
  • Used various market research tools and techniques to gather, analyze and interpret data.

Server

Texas Roadhouse Restaurant
07.2020 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Licensed Professional Counselor

Self
03.1997 - 01.2009
  • Maintained accurate and timely documentation, adhering to ethical standards and guidelines for professional practice.
  • Improved client outcomes through the implementation of effective crisis intervention strategies during high-risk situations.
  • Managed caseload of diverse clients, tailoring interventions to meet their unique needs and goals.
  • Served as an advocate for clients'' rights ensuring they were treated fairly and appropriately by various systems, organizations, and agencies.

Education

Bachelor of Science - Psychology

Ottawa University
Ottawa Phoenix
05.2005

Associate of Science - Chemical Dependency

Rio Solado Community College
Phoenix, AZ
05.1999

Skills

Customer Service

Problem-Solving

Time Management

Problem-solving abilities

Multitasking

Excellent Communication

Active Listening

Effective Communication

Timeline

Marketing Support Specialist

Best Western Hotels & Resorts
02.2023 - Current

Server

Texas Roadhouse Restaurant
07.2020 - 02.2023

Licensed Professional Counselor

Self
03.1997 - 01.2009

Bachelor of Science - Psychology

Ottawa University

Associate of Science - Chemical Dependency

Rio Solado Community College

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Nadeane Lobato