NADEIRA BONILLA
Casa Del Gavilan
Rochester
9
years of professional experience
Dynamic hospitality manager with a proven track record in elevating guest services and optimizing operations. Expertise in driving seamless daily operations while enhancing guest satisfaction and upholding the highest standards of service excellence. Committed to fostering team collaboration and adaptability to meet evolving needs, consistently achieving measurable results. Recognized for exceptional communication, problem-solving abilities, and organizational skills that create a welcoming atmosphere reminiscent of family warmth.
Work History
Innkeeper/Chef
3 Months- Managed daily operations, ensuring seamless guest experiences and high satisfaction levels.
- Handled guest complaints professionally, promptly addressing issues and rectifying situations to ensure satisfaction.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
INNKEEPER
4 Months- Directed daily operations of all hotel functions to evaluate guest and hotel needs.
- Supervised staff, providing training and support to enhance service quality.
HOME MANAGMENT
1 Year- Coordinated daily operations of residential home, ensuring compliance with legal regulations and fostering a safe living environment.
- Collaborated with event planners to design customized catering services tailored to special events.
HOME MANAGER
1 Year 1 Month- Managed daily household operations, ensuring smooth functioning and high standards of living.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
CHEF
6 Years 8 Months- Directed high-volume kitchen operations, ensuring quality, consistency, and food safety compliance.
- Executed culinary services at Super Bowl LI, Super Bowl LVI, Yamaha Atlanta Open and GA Section PGA Major Championships for multiple years.
Education
HIGH SCHOOL DIPLOMA
Skills
Vendor & Event Management
Time Management & Multi-tasking
Strong empathy
Staff training and development
Recruitment and hiring
Networking and relationship building
Property maintenance
Menu planning and design
Guest experiences
Timeline
Innkeeper/Chef
Casa Del Gavilan
05.2026 - CurrentRead More
INNKEEPER
Maple Leaf INN
11.2025 - 03.2026Read More
HOME MANAGMENT
Family Home - Mr Teddy
01.2024 - 01.2025Read More
HOME MANAGER
The Capone Family
11.2022 - 12.2023Read More
CHEF
Bold Catering and Design
03.2017 - 11.2023Read More
Wyandanch High School
HIGH SCHOOL DIPLOMA
Read More