Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nadelson Delectable

Newark,NJ

Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Vallet

APC
09.2022 - Current
  • Provided punctual, polite valet services to uphold professional standards.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Resolved customer complaints through calm, constructive communication.

Sales Associate

Dollar Tree Stores
03.2021 - Current
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Worked with fellow sales team members to achieve group targets.

Customer Service Representative

Target
03.2022 - 11.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Overnight Stocker

Amazon
12.2021 - 03.2022
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.

Education

Bachelor of Music -

NJCU
Jersey City, NJ

High School Diploma -

East Orange Campus High School
East Orange, NJ
06.2021

Skills

  • Relationship selling
  • Merchandising knowledge
  • Excellent communication skills
  • Listening skills
  • Team player mentality
  • Outgoing personality
  • Problem resolution
  • Reliable and trustworthy
  • Teambuilding
  • Guest Assistance
  • Time Management
  • Customer Communication
  • Team management
  • Customer Service
  • Attention to Detail
  • Multitasking and Organization
  • [Language] Fluency

Languages

French
Full Professional

Timeline

Vallet

APC
09.2022 - Current

Customer Service Representative

Target
03.2022 - 11.2022

Overnight Stocker

Amazon
12.2021 - 03.2022

Sales Associate

Dollar Tree Stores
03.2021 - Current

Bachelor of Music -

NJCU

High School Diploma -

East Orange Campus High School
Nadelson Delectable