Nader Abozena
Washington,IA
Summary
Dynamic and detail-oriented professional with experience at FedEx Express, excelling in high-pressure environments. Proven problem-solver with excellent driving skills, ensuring timely deliveries and enhancing customer satisfaction. Recognized for effective communication and collaboration, consistently achieving service excellence while adhering to safety regulations.
Overview
24
24
years of professional experience
Work History
Dispatcher
Fedex Express
Cedar Rapids, IA
04.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Scheduled deliveries and pickups according to customer needs.
- Generated reports to track deliveries and maintain proper records and documentation.
Courier
Fedex Express
Mount Pleasant, IA
03.2001 - 04.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
Associate of Applied Science - Automotive Technology
Universal Technical Institute
Glendale Heights, IL01.1996
High School Diploma -
Burlington High School
Burlington, IA06.1992
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Excellent driving skills
- Valid Driver's license
Timeline
Dispatcher
Fedex Express
04.2024 - Current
Courier
Fedex Express
03.2001 - 04.2024
Associate of Applied Science - Automotive Technology
Universal Technical Institute
High School Diploma -
Burlington High School