Nadeshda Camacho
Reno,NV
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Sequoia Pallets
Tracy, CA
08.2021 - 07.2022
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Organized and scheduled meetings and appointments for management.
Caregiver
Davis Guest Home
Ceres, CA
10.2019 - 08.2021
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
- Organized and maintained filing systems, both paper and electronic.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Set up new hire paperwork according to company standards.
Education
Certificate - Pharmacy Technology
San Joaquin Valley College
Modesto, CA11.2022
High School Diploma -
Thomas Downey High School
Modesto, CASkills
- Flexibility in handling changes and unexpected challenges
- Multi-task management
- Punctuality and reliability
- Clear and concise written and verbal communication
- Demonstrated ability to work independently
- Complaint resolution
- Computer proficiency
- Positive and professional
- Task prioritization
Timeline
Customer Service Representative
Sequoia Pallets
08.2021 - 07.2022
Caregiver
Davis Guest Home
10.2019 - 08.2021
Certificate - Pharmacy Technology
San Joaquin Valley College
High School Diploma -
Thomas Downey High School