Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nadia Banks Lawrence
Open To Work

Nadia Banks Lawrence

Westchester,NY

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Revenue Cycle CoordinatorData Manager/Payer RelationsBilling AnalystHealthcare Analyst

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Westchester, NY, United States
Open to relocation: Yes

Salary Range

$84000/yr - $200000/yr

Summary

Results-driven Public Health Professional and Revenue Cycle Coordinator with expertise in healthcare operations, data analysis, and revenue optimization. Skilled in managing complex EHR systems and delivering data-driven insights to improve financial performance and organizational efficiency. Recognized for cross-functional collaboration, problem-solving, and applying health policy knowledge to drive sustainable healthcare solutions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Revenue Cycle Coordinator

Westchester Medical Center
11.2022 - Current
  • Conduct revenue cycle analysis, ensuring MS-DRG/APR-DRG accuracy and identifying payment variances.
  • Extract and analyze data from EHR systems (Cerner, Epic) and internal databases using advanced Excel functions.
  • Prepare and deliver dashboards, reports, and ad hoc analyses to track key performance indicators.
  • Collaborate with Contracts Management and Finance teams to support payer contract negotiations and financial forecasting.
  • Improved reimbursement accuracy by conducting revenue cycle audits, reducing payment variances by 15% within the first year.
  • Develop and contribute to quality improvement plans to strengthen revenue cycle workflows.
  • Provide data-driven recommendations and reports to administrators and senior leadership.
  • Facilitate cross-departmental communication to resolve revenue cycle issues and implement process improvements.

Data Manager/Payer Relations

St. Vincent's Hospital- Westchester
07.2019 - 07.2022
  • Manage, maintain, and validate healthcare databases to ensure accuracy, integrity, and compliance with state, federal, and institutional standards.
  • Extract, clean, and analyze data from EHR systems to produce reports for clinical, financial, and administrative use.
  • Oversee data entry processes, ensuring accurate patient demographics, insurance coverage, and claims information.
  • Delivered data-driven insights that supported 3 new program initiatives aligned with patient care outcomes.
  • Develop and maintain data dashboards and performance reports to track program outcomes and key performance indicators (KPIs).
  • Collaborate with cross-functional teams (clinical, billing, IT, finance) to support decision-making and improve operational efficiency.
  • Conduct quality assurance reviews to improve data collection methods and ensure regulatory compliance.

Billing Analyst

Riverdale Mental Health Association
05.2016 - 07.2019
  • Prepare, review, and submit insurance claims for mental health services, ensuring accuracy and compliance with payer requirements.
  • Increased claim approval rate by 18% through front-end claim scrubbing and denial prevention.
  • Track accounts receivable, monitor claim status, and follow up on unpaid or denied claims.
  • Draft and submit appeal letters for denied or underpaid claims to maximize reimbursement.
  • Review and manage payer contracts, including covered services, payment schedules, and billing guidelines.
  • Maintain accurate patient billing records and ensure compliance with HIPAA and regulatory standards.
  • Communicate with insurance representatives, providers, and patients to resolve billing inquiries and discrepancies.

Education

Master of Public Health - Health Policy And Management

SUNY Downstate Health Sciences University
Brooklyn, NY

Bachelor of Arts - Behavioral Science

Concordia College NY
Bronxville, NY

Skills

  • Accounts receivable
  • Denial management
  • Data analytics
  • Claims management
  • Medical billing
  • Payment posting
  • Revenue optimization

Certification

  • CPC - Certified Professional Coder - Apprentice

Timeline

Revenue Cycle Coordinator

Westchester Medical Center
11.2022 - Current

Data Manager/Payer Relations

St. Vincent's Hospital- Westchester
07.2019 - 07.2022

Billing Analyst

Riverdale Mental Health Association
05.2016 - 07.2019

Bachelor of Arts - Behavioral Science

Concordia College NY

Master of Public Health - Health Policy And Management

SUNY Downstate Health Sciences University

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