Nadia Contreras
Arlington,TX
Summary
Dedicated worker with excellent experience in multiple industries. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Executive Assistant
Teleios
02.2024 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Specialist
Apple
08.2023 - 01.2024
- Followed all company policies and procedures to deliver quality work
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Exhibited high energy and professionalism when dealing with clients and staff
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Arlington ISD - Substitute Teacher
02.2023 - 06.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Upheld classroom routines to support student environments and maintain consistent schedules
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
The Melting Pot Restaurants Inc. - Server
11.2019 - 03.2023
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Arts - Political Science
The University of Texas At Arlington
Arlington, TX05.2024
High School Diploma -
Springtown High School
Springtown, TX05.2019
Skills
- Well-Versed in Teaching Methods
- Conflict Resolution Techniques
- Productivity Maximization
- Product Promotion
- Customer Assistance
- Teamwork and Collaboration
- Retail Sales
- Administrative Support
Timeline
Executive Assistant
Teleios
02.2024 - Current
Specialist
Apple
08.2023 - 01.2024
Arlington ISD - Substitute Teacher
02.2023 - 06.2023
The Melting Pot Restaurants Inc. - Server
11.2019 - 03.2023
Bachelor of Arts - Political Science
The University of Texas At Arlington
High School Diploma -
Springtown High School
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