Summary
Overview
Work History
Education
Skills
Timeline
Generic

NADIA FIELDS

Mobile,AL

Summary

Professional in medical field with comprehensive experience in phlebotomy. Adept at venipuncture, specimen collection, and patient interaction, ensuring accuracy and quality care. Strong focus on teamwork and consistently adapting to changing clinical needs. Reliable, detail-focused, and skilled in maintaining sterility and patient safety.

Proactive and goal-oriented professional with excellent and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Phlebotomy Specialist

Synergy Laboratories
03.2023 - Current
  • Increased accuracy in specimen handling by following strict protocol for centrifugation, aliquoting, and storage procedures.
  • Provided support to colleagues during high-volume periods or challenging cases, fostering a positive team environment.
  • Identified areas of opportunity for process improvements, leading to more streamlined operations within the lab setting.
  • Promoted positive interactions between patients and other healthcare professionals through professional courtesy and effective communication skills.
  • Updated patient records accurately, contributing to better overall continuity of care for each individual.
  • Acted as a liaison between laboratory staff and other healthcare providers, ensuring timely communication of critical test results.
  • Assisted in training new staff members on proper phlebotomy techniques, resulting in a more skilled workforce.
  • Performed venipuncture using various techniques including straight needle, butterfly needle, syringe methods to accommodate diverse patient needs.
  • Consulted with physicians regarding appropriate specimen types needed for diagnostic testing purposes as necessary.
  • Maintained a clean and safe work environment, adhering to infection control protocols and best practices.
  • Streamlined the phlebotomy process for improved turnaround times and increased productivity.
  • Implemented inventory management system that reduced waste while maintaining adequate supplies at all times.
  • Enhanced patient experience by providing compassionate and efficient blood collection services.
  • Built strong relationships with patients through clear communication and empathetic care during blood draws.

Billing Assistant

Synergy Labs
03.2023 - Current
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
  • Received, sorted, and distributed incoming mail.
  • Collaborated with sales and customer service teams to ensure accurate client information, leading to improved billing accuracy.
  • Produced and mailed invoices, payment reminders, and financial notices.
  • Worked closely with the accounting department to ensure timely and accurate posting of client payments.
  • Supported month-end closing activities by reconciling accounts and preparing financial reports as needed.
  • Reduced errors in billing documentation by implementing a thorough double-check system.
  • Ensured compliance with company policies and industry regulations while processing client billings, minimizing legal risks and potential fines.
  • Managed electronic filing system for efficient organization of billing documents, resulting in improved accessibility for internal teams.

CNA

Loving Hands Elder Care
08.2021 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Travel CNA

Saads Health Care
05.2018 - 09.2021
  • Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
  • Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
  • Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
  • Responded quickly and calmly in emergency situations.
  • Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
  • Anticipated potential issues related to specific diagnoses or treatments based on knowledge gained from prior travel CNA experiences.

Education

High School Diploma -

Alma Bryant High School
Irvington, AL
05-2006

Skills

  • Order of draw
  • Blood collection techniques
  • Capillary puncture
  • Specimen handling
  • Data entry proficiency
  • Anatomy
  • Patient identification
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • HIPAA regulations
  • Organizational skills
  • Active listening
  • Effective communication
  • Decision-making
  • Certified in CPR/AED
  • Patient confidentiality
  • Electronic health records
  • Relationship building
  • Data entry
  • Tracking spreadsheets
  • Accounts receivable management
  • Payment tracking
  • Deadline oriented
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Medication administration
  • Wound care
  • File organization
  • Organizing and categorizing
  • Prioritizing work
  • Excel spreadsheets
  • Appointment scheduling

Timeline

Phlebotomy Specialist

Synergy Laboratories
03.2023 - Current

Billing Assistant

Synergy Labs
03.2023 - Current

CNA

Loving Hands Elder Care
08.2021 - Current

Travel CNA

Saads Health Care
05.2018 - 09.2021

High School Diploma -

Alma Bryant High School
NADIA FIELDS