Summary
Work History
Education
Skills
Timeline
Generic

Nadia Fleming

Sioux Falls

Summary

I have over 8 years of successful customer service employment, which involved advancement to management in each of the positions i've held. I always strive to be helpful, positive, and respectful with all of my interactions with customers and coworkers. I have a gap in my employment due to temporarily staying with my mom to help her and my younger brother, but within that time period I worked for The Mobil Locker company outside of Chase Bank Stadium on occasion, I am now back to South Dakota for good and very eager to get fully back in the workforce.

Work History

TRAINING & COMPLIANCE MANAGER

Bahama Bucks
  • Developed and implemented training programs to ensure employees were fully trained on product preparation and customer service standards.
  • Conducted quarterly audits to ensure the store complied with corporate standards and maintained a high level of operational efficiency.
  • Supervised the production process, ensuring products were made quickly and accurately.
  • Provided customer service and resolved any issues or concerns to maintain a positive store environment.

LOCATION MANAGER

Stensland Family Farms
  • Ensured smooth operations by managing daily shifts, ensuring tasks were completed up to company standards, and supervising a team of employees.
  • Trained new employees to ensure proficiency in all required tasks.
  • Managed scheduling and payroll for all employees at the location, processing bi-weekly payroll accurately and on time.
  • Ordered and restocked inventory to maintain adequate supplies and minimize shortages.
  • Handled weekly deposit drop-offs and managed cash handling procedures.
  • Delivered exceptional customer service, addressing customer inquiries and concerns promptly.

CUSTOMER SERVICE & INVENTORY ASSISTANT

Wild Water West
  • Provided excellent customer service by assisting customers, answering questions, and resolving any issues.
  • Restocked inventory regularly to ensure all products were available to customers.
  • Efficiently completed daily operational tasks to ensure the park ran smoothly.

Education

South Dakota State University
Brookings, South Dakota
06.2025

Skills

  • Training Program Development
  • Compliance Auditing
  • Operational Efficiency
  • Supervision
  • Customer Service
  • Issue Resolution
  • Team Management
  • Employee Training
  • Scheduling
  • Payroll Management
  • Inventory Management
  • Cash Handling
  • Customer Inquiry Resolution
  • Daily Operations Management

Timeline

TRAINING & COMPLIANCE MANAGER

Bahama Bucks

LOCATION MANAGER

Stensland Family Farms

CUSTOMER SERVICE & INVENTORY ASSISTANT

Wild Water West

South Dakota State University

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Nadia Fleming