Nadia Gary
Atlanta,GA
Summary
Adept at enhancing security and customer satisfaction, I significantly improved facility cleanliness and reduced threats at Unifi through tailored solutions and vulnerability assessments. My professionalism and effective communication, honed at Chime Solutions, ensure exceptional service. Skilled in HIPAA compliance and patient-focused care, I excel in high-pressure environments, demonstrating a commitment to excellence and teamwork.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Security
Unifi
01.2025 - Current
- Reduced security threats for clients by providing customized security solutions tailored to their specific needs.
- Enforced safety, security, quality and performance procedures, rules and requirements.
- Enhanced security measures by conducting regular vulnerability assessments and implementing the latest security software.
- Performed risk analyses to identify appropriate security countermeasures.
Customer Service Representative
Chime Solutions
10.2018 - 11.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Housekeeping and Laundry Attendant
LGC Hospitality Staffing
06.2016 - 02.2018
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
Janitorial Lead
Beck Janitorial Services
05.2015 - 05.2016
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
Customer Service Representative
Braves Staduim
01.2014 - 02.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- Compassionate caregiver
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Sterile technique
- Complex Problem-solving
- Fluent in languages
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
- Inventory and supply management
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Inventory management
Certification
CPR
Timeline
Security
Unifi
01.2025 - Current
Customer Service Representative
Chime Solutions
10.2018 - 11.2020
Housekeeping and Laundry Attendant
LGC Hospitality Staffing
06.2016 - 02.2018
Janitorial Lead
Beck Janitorial Services
05.2015 - 05.2016
Customer Service Representative
Braves Staduim
01.2014 - 02.2015
Security Officer
Allied Universal Security Services
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