NADIA GORGIS
Troy,MI
Summary
Reliable employee seeking to develop constructive client relationships. Skilled in working under pressure, adapting to new situations and challenges to the best enhance organizational brand and goal. Productive in establishing a cooperative business climate across multiple departments` levels. As enthusiast registration clerk was rewarded for two year`s in row (2021-2022) for being fastest,organized and dependable candidate successful at managing multiple priorities with positive attitude.
Overview
15
15
years of professional experience
Work History
Office Assistant
Human Capital Consulting Service, LLC
2023.05 - 2024.08
- Strengthened office organization, provide indivituls with a successful consultation in an invironment that is supportive and inellectully challenging
- Provided exceptional customer service by responding promptly to inquiries of mature adults both in-person and via phone or email correspondence, who require a different kind of business workshops with a mission to prepare them with educational opportunities under observation stats within appropriate time frame after careful evaluation of each individul's skill level and knowledge.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Worked withen applicable standards, using critical thinking to bteak down problems, identfied issues and collaborated with manager by department policy to meet appropriat criteria to effetively resolving conflicts and initiate positive relationships
Registration Specialist
Meijer
2009.03 - 2023.05
- Increased sales and friendly scores by100%, and reduce bank charges by supporting persuading ability to established10 new accounts of credit cards for new and existing customers per day, inform them how can build good credit history, explain benefits of each account effectively and efficiently with immediate practice to use account then how to pay it in store or on line.
- Performed transactions, handle money in all forms responsibly and maintain accuracy of point of sale purchases
- Handle customer questions adequately and appropriately, build trustful relationships with customers to encourage return visits
Education
Associate of Arts -
OKLAND COMMINTY COLLEGE
Royal Oak, MI09.2014
Bachelor of Arts - English Literature
Al-Mustansiriyah University
Baghdad, Iraq12.1998
Skills
- Customer Service professional with over 14 years', offered friendly and efficient service to customers, handled challenging situations with ease
- Multilingual: Fluent interpreter in English, Arabic (all arabic dialects), Chaldean and some French.
- Innovative problem-solver who can generate workable solutions and resolve complaint
- Results-driven achiever with exemplary planning and organizational skills, computer-literate performer
Timeline
Office Assistant
Human Capital Consulting Service, LLC
2023.05 - 2024.08
Registration Specialist
Meijer
2009.03 - 2023.05
Associate of Arts -
OKLAND COMMINTY COLLEGE
Bachelor of Arts - English Literature
Al-Mustansiriyah University
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