Nadia Gray
New Orleans,LA
Summary
Motivated Pharmacy Technician and Licensed Esthetician with a demonstrated proficiency in medication dispensing and providing excellent customer service. Achieved exceptional results at Walmart Supercenter by optimizing inventory management to decrease expenses and improving patient care through consultations on generic medications. Highly skilled in collaborating with teams and educating patients, consistently surpassing employer expectations with outstanding outcomes. As well as being a talented skin care specialist with knowledge in all areas of skin therapy, including administering facials.
Overview
19
19
years of professional experience
Work History
Esthetician
Rejuvene' Medical Spa
New Orleans, Louisiana
11.2024 - 06.2025
- Educated clients on proper skin care techniques according to individual needs.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Recommended additional treatments or products based on individual customer needs.
Pharmacy Technician
Walmart Supercenter
Harahan, LA
03.2006 - 02.2025
- Maintained streamlined and cost-effective inventory by monitoring and tracking pharmacy medication stock orders
- Assisted customers both in person and over the phone with order placement, system navigation, and locating items to address their needs
- Provided cost-saving options to patients by suggesting generic alternatives for prescription medications
- Conducted thorough reviews of patient data and billing information to identify and rectify erroneous bills resulting from system errors
- Dispensed medications to patients in accordance with pharmacist instructions
- Placed daily orders for medicines to ensure prompt fulfillment of demands and needs
- Resolved non-routine issues including third-party billing, computer system glitches, and customer service matters
- Managed inventory by stocking, labeling, and performing accurate medication inventories
- Provided clear instructions to patients or caregivers on medication usage and precautions
- Ensured accurate entry and processing of patients' prescriptions into the internal system
- Communicated with patients to gather necessary information about prescriptions and medical conditions, and scheduled pharmacist consultations as needed
- Located and measured medications based on prescription details, making adjustments as instructed by pharmacists and healthcare providers
- Precisely calculated dosages, filled prescriptions, and printed accurate prescription labels
- Collaborated with insurance companies to secure payments and obtain refill authorizations
Education
Esthetician -
Aveda
08-2024
Skills
- Proficient in dispensing medications
- Strong team collaboration skills
- Skilled in interpreting orders accurately
- Experienced in providing support to pharmacists
- Exceptional at answering customer inquiries
- Knowledgeable in regulatory compliance
- Proficient in drug utilization review
- Committed to maintaining patient confidentiality
- Effective in patient education and counseling
- Skilled in processing payments
- Thorough understanding of drug safety protocols
- Familiar with Medicare and Medicaid processes
- Highly skilled in multitasking
- Accurate in typing medication labels
- Committed to delivering outstanding customer service
- Skincare analysis
- Facial treatments
- Client consultation
- Product application
- Customer service
- Attention to detail
- Sanitation procedures
- Team collaboration
Timeline
Esthetician
Rejuvene' Medical Spa
11.2024 - 06.2025
Pharmacy Technician
Walmart Supercenter
03.2006 - 02.2025
Esthetician -
Aveda