Nadia Hernandez
Sacramento,CA
Summary
I consider myself to be a motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
Sales Associate
Metro By T-Mobile
03.2022 - 06.2023
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store polices and addressed customer's concerns.
- Welcomed and greeted customers entering the store and responded to their needs.
- Maintained store clean including breakroom.
- Encouraged customers to make additional purchases by promoting current deals.
Cashier
Teriyaki Time
01.2022 - 03.2022
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked a flexible schedule.
- Was able to work really fast paced.
- Multitasked at times with bagging food,
- Helped with most of the cleaning duties at closing time.
Education
High School Diploma -
Grant Union High School
Sacramento, CA05.2022
Skills
- Credit and Cash Transactions
- Answering Customer Questions
- Cleaning Experience
- Fast Learner
- Always on time
- Communication Skills & Social Listening
- Organizing
- Promoting
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Metro By T-Mobile
03.2022 - 06.2023
Cashier
Teriyaki Time
01.2022 - 03.2022
High School Diploma -
Grant Union High School
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