Nadia Kaye
Patterson,NY
Summary
Results-oriented and dedicated professional with a track record of success in executive support and project management. Proven ability to efficiently manage projects from inception to completion, ensuring seamless collaboration with diverse stakeholders. Adept at maintaining a positive attitude, solving problems on the fly, and delivering high-quality outcomes in dynamic environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager
The Advertising Research Foundation
08.2018 - Current
- Lead project management efforts for the ARF Young Pros Program and ARF Councils
- Collaborate with stakeholders to develop event concepts and strategic plans
- Ensure timely execution of all project milestones and deadlines
- Act as the primary contact for project-related communication
- Manage logistics and vendor relationships to ensure successful project delivery
- Work with various organizational levels to facilitate seamless project coordination
- Think critically and problem-solve on the fly to address challenges as they arise
- Evaluate project performance and set deadlines to meet stakeholder expectations.
Executive Assistant/Board Liaison to the CEO
The Advertising Research Foundation
08.2015 - 07.2018
- Facilitate communication between board members and the President & CEO
- Coordinate President and CEO's executive support team, managing calendars and appointments
- Act as Executive Project Manager for key events globally, aligning interdepartmental efforts with the President and CEO's vision
- Provide 24-hour on-call support during domestic and international events
- Ensure a memorable and impressive impression on ARF members through effective communication and interactions.
Director of Client Services
EF Education First
07.2014 - 07.2015
- Managed end-to-end customer experience, from point of sale to departing flight
- Coordinated operational restructuring, creating the vision for the newly established Office of Client Services
- Led client service team for seamless operational support across internal departments and international offices
- Oversaw direct sales campaigns and acted as student financial controller
- Managed budget for the Client Services Department.
Administrative Manager
EF Education First
09.2011 - 07.2014
- Managed administrative team to provide customer support and positive experiences
- Facilitated communication and collaboration between the local administrative team and worldwide sales offices
- Designed and implemented a comprehensive customer service strategy.
Executive Assistant to the Executive Director
EF Education First
09.2008 - 09.2011
- Provided executive support, including calendar management and travel coordination
- Managed executive's personal and departmental finances
- Led on-site event planning for the 2009 Education First Kickoff Gala.
Education
Bachelor of Arts - Communications
University At Buffalo
Buffalo, NY08.2007
Skills
- Work Flow Planning
- Logistics Management
- Time Management
- Client Relations
- Team Leadership
- Multitasking
- Strategic Planning
- Stakeholder Communications
- Budget Administration
- Project Planning and Development
- Data Analysis
- Project Tracking
Certification
Public Relations and Advertising
Timeline
Project Manager
The Advertising Research Foundation
08.2018 - Current
Executive Assistant/Board Liaison to the CEO
The Advertising Research Foundation
08.2015 - 07.2018
Director of Client Services
EF Education First
07.2014 - 07.2015
Administrative Manager
EF Education First
09.2011 - 07.2014
Executive Assistant to the Executive Director
EF Education First
09.2008 - 09.2011
Bachelor of Arts - Communications
University At Buffalo
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