Nadia Kincade
Medical Billing And Coding
Columbia,SC
Summary
Dependable Janitor with comprehensive background in cleaning services and grounds maintenance. Exceptional attendance record. Trustworthy individual with 15 years of experience cleaning school buildings. Dynamic organizational, equipment and computer skills. Known for completing [floor stripping] and carpet cleaning within required timeframes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level insurance verification position. Ready to help team achieve company goals. Experienced Microsoft and excel with over 5 years of experience in finance . Excellent reputation for resolving problems and improving customer satisfaction.
Overview
1
1
year of post-secondary education
1
1
Certification
Work History
School Custodian
Richland County School District One
Columbia, SC
08.2007 - Current
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported vandalism or other damage to property to supervisor.
- Moved furniture for cleaning and set up for special events.
- Kept building spaces premises clean inside and outside.
- Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Supervised supplies in inventory and submitted reorder requests.
Bookkeeper
Gill's Upholstry
Columbia, SC
01.1995 - 11.2004
- Posted daily receipts and payments in accordance with corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
- Maintained and processed invoices, deposits and money logs.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Supported operations by communicating with customers, filing documents and managing data.
- Calculated deductions and processed payroll for employees.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Organized and carried out proactive month-end, quarterly and year-end processes.
Customer Service Associate
McDonald's Restaurant
Columbia, SC
08.1997 - 06.2000
- Developed and actualized customer service initiatives to decrease wait times.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Resolved concerns with products or services to help with retention and drive sales.
- Informed customers about special promotions and provided detailed information for various products.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Trained staff on operating procedures and company services.
Education
Diploma - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL 10.2021 - 07.2022
Skills
Bloodborne Pathogen training
Work orders
Decision-Making
Data Entry
Analytical and Critical Thinking
First Aid/CPR
Clerical Support
Certification
HIPPA certification
Timeline
Diploma - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
10.2021 - 07.2022
HIPPA certification
07-2021
School Custodian
Richland County School District One
08.2007 - Current
Customer Service Associate
McDonald's Restaurant
08.1997 - 06.2000
Bookkeeper
Gill's Upholstry
01.1995 - 11.2004