Nadia Marquez
San Diego,CA
Summary
To apply my experience in a position where I can continue my professional development while contributing towards the company’s goals
Overview
2025
2025
years of professional experience
Work History
Medical Transportation Coordinator
The Springs At Pacific Regent
01.2024 - Current
- Developed strong relationships with carriers, fostering partnerships that led to improved service levels and reduced costs.
- Built and maintained strong partner relationships for smooth, cost-effective logistics.
- Negotiated contracts with carriers to secure optimized rates.
- Met safety and regulatory standards for full operational compliance.
- Managed transportation budgets, identifying cost-saving opportunities and making data-driven decisions to optimize spending.
Medical Administrative Assistant
The Springs At Pacific Regent La Jolla
12.2022 - Current
- Supported office staff and operational requirements with administrative tasks.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Called patients to confirm scheduled appointments day in advance.
- Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
- Streamlined front desk operations through the implementation of an effective filing system for patient documentation.
LEGAL ASSISTANT
LAW OFFICES OF KEITH J. STONE
01.2021 - 01.2022
- Supporting Lawyer and Paralegals by conducting legal research, drafting, sorting, filing and labeling documents
- Opening, case files with client information, collecting evidence for cases; facsimile, copying, printing and scanning documents
ESL ENGLISH TRANSLATION
AUTONOMOUS UNIVERSITY OF BAJA CALIFORNIA
01.2013 - 01.2018
- High experience teaching ESL-Translation to university level students
- Developing the knowledge and skills to teach through a combination of student teaching course, management, models of instruction and ethical issues
EXECUTIVE ASSISTANT TO SUB-DIRECTORS
- Preparing correspondence, receiving visitors, arranging conference calls
- Scheduling meetings through outlook, email, and elaborating memos
- High level administrative support by researching statistics, developing reports and performing clerical duties
ADMINISTRATIVE / HUMAN RESOURCES
TELVISTA TELEMARKETING CENTER
01.1999 - 01.2010
- Human Resources / Personnel Analyst
- Elaborating work letters, life insurance and healthcare policies, disability, accidents, and payroll discrepancies
- Training customer service representatives for various tasks
SALES/CUSTOMER SERVICE REPRESENTITIVE
- Providing customer service for diverse companies in Mexico’s first telemarketing center
- Actively contacting customers for new orders, answer inquiries, handle complaints, troubleshoot and provide information
Education
Business Information worker Certificate -
San Diego City College
01.2022
Medical Terminology Certificate -
San Diego City College
Language Teaching / Translation -
Autonomous University of Baja California
Skills
- Strong Work Ethic
- Multi-tasker
- Planning & Organizing
- Filing and data archiving
- Office Administration
- 100% Bilingual
- Public Speaking-Communicator
- Multi-line phone proficiency
- Customer Service
- Analytical Thinking
- CPR-Certified
- HIPPA Certified
Timeline
Medical Transportation Coordinator
The Springs At Pacific Regent
01.2024 - Current
Medical Administrative Assistant
The Springs At Pacific Regent La Jolla
12.2022 - Current
LEGAL ASSISTANT
LAW OFFICES OF KEITH J. STONE
01.2021 - 01.2022
ESL ENGLISH TRANSLATION
AUTONOMOUS UNIVERSITY OF BAJA CALIFORNIA
01.2013 - 01.2018
ADMINISTRATIVE / HUMAN RESOURCES
TELVISTA TELEMARKETING CENTER
01.1999 - 01.2010
Business Information worker Certificate -
San Diego City College
Language Teaching / Translation -
Autonomous University of Baja California
EXECUTIVE ASSISTANT TO SUB-DIRECTORS
SALES/CUSTOMER SERVICE REPRESENTITIVE
Medical Terminology Certificate -
San Diego City College