Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Inbound Sales Representative
Directv
01.2024 - 10.2024
Duties consisted of taking inbound sales calls in a professional manner and building customer rapport while following communication procedures, guidelines, and policies.
Additionally, learned multiple sales tools and all information on multiple products and handled customers’ information with integrity.
Communicated with customers regarding marketing campaigns and promotions, answering questions and addressing concerns.
Front Desk Receptionist
Amli 8800
12.2022 - 10.2023
Duties consisted of taking calls, monitoring the apartment complex’s amenities, closing and opening the office, filing documents, assisting the residents with questions or complaints, writing tickets for vehicles, collecting rent, organizing all amazon packages by apartment number and keeping inventory of them
Additionally, gave residents tours, explained closing and opening times for the amenities such as pool and gym hours, and made reports if anything broke to turn it into maintenance
Cocktail Waitress/Bartender
Oasis Hookah Lounge
01.2020 - 10.2022
Duties consisted of taking customer’s orders while running food, sitting customers and bussing tables in a high pace environment, counting register before and after shifts, opening and closing the lounge, training new employees, making hookahs, running the hookah lounge, restocking bar, taking inventory, helping with coordinating events such as private parties, music entertainment, marketing and managing social media content for the lounge’s events
Fine Dining Server
Proof on Main 21c Hotel and Museum
02.2018 - 12.2019
Duties consisted of greeting and taking orders from customers, exposing food, taking orders for room service and delivering to the room, stocking silverware and polishing glasses and plates
Additionally, learned the history of the art featured in the restaurant, the hotel, and the art museum, and learned an extensive menu on fine dining food, wines, and bourbons
Education
Associates - Science
Miami Dade College
01.2019
Skills
Fluent in English
Fluent in Spanish
Strong personal skills
Strong communication skills
Responsible
Organized
Reliable
Ability to learn tasks quickly
Ability to carry out tasks in a professional manner