Summary
Overview
Work History
Education
Skills
Languages
Timeline
Awards
Generic

Johana Sylpha

Lynn,USA

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

Cashier/Sales Associate

HealthyPets, Inc.
Lynn, MA
08.2025 - Current
  • Feed and care for small animals such as birds, bunnies, reptiles, and other in-store pets, ensuring clean habitats and proper nutrition
  • Maintain store cleanliness by mopping, sweeping, and vacuuming sales floors, aisles, and animal areas
  • Serve as the main cashier, processing payments accurately and efficiently while providing friendly, professional service
  • Assist customers with selecting the right products for their pets, offering knowledgeable recommendations based on animal needs
  • Adapted quickly to new tasks and supported team members during busy hours

Retail Sales Associate

Levis Straus & Co
Lynnfield, MA
12.2023 - 08.2025
  • Assist customers in selecting products based on their needs and preferences
  • Resolve customer concerns professionally to ensure satisfaction and loyalty
  • Operate cashier functions including payment processing and returns
  • Maintain store cleanliness, including vacuuming, mirror cleaning, and organizing display

Education

Bachelor of Science - Pre medical health study

Massachusetts College of Pharmacy And Health
Longwood, MA
05-2029

High School Diploma -

Lynn English High School
Lynn, MA
06-2025

Skills

  • Customer service
  • Sales strategy
  • Fluent in Haitian Creole
  • English
  • Time management
  • Computer skills

Languages

Bilingual
Haitian Creole - Fluent

Timeline

Cashier/Sales Associate

HealthyPets, Inc.
08.2025 - Current

Retail Sales Associate

Levis Straus & Co
12.2023 - 08.2025

Bachelor of Science - Pre medical health study

Massachusetts College of Pharmacy And Health

High School Diploma -

Lynn English High School

Awards

Stylist of the quarter - February 2025, I was awarded this due to my excellent customer service skills, Honor Roll - January 2023
Johana Sylpha