Nadia Moritzky
Denver
Summary
Customer-focused and reliable retail professional with a strong background in sales, service, and fast-paced environments. Experienced in engaging with diverse customers, handling transactions efficiently, and maintaining organized, visually appealing retail spaces. Skilled in multitasking, problem-solving, and delivering friendly, attentive service through roles as a retail associate, food truck cashier, and concessions worker. Brings additional strengths in communication, patience, and teamwork developed through childcare, coaching, and volunteer work. Committed to creating positive customer experiences and supporting team success in every setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dog Sitter
Self-employeed
01.2021 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients peace of mind by sending regular updates on their pets, including photos and videos.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
- Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
Food Truck Cashier
Benson's
06.2024 - 05.2025
- Greeted customers and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Lead Soccer Coach
Soccer Shots
07.2024 - 10.2024
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Utilized assigned themes, games, and phrases to engage players and promote valuable lessons inside and outside soccer.
- Engaged with parents, teachers, and players with enthusiasm to promote excitement and participation from all parties.
- Demonstrated exceptional patience and conflict resolution skills in high-energy childcare environments.
- Adapted quickly to dynamic, fast-paced situations, ensuring consistent care and engagement.
Babysitter
Self-employeed
01.2021 - 08.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Retail Sales Associate
Tilly's Clothing Store
07.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Concessions Worker
Jay Vending Company
06.2021 - 09.2021
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
- Demonstrated versatility by performing various roles within the concessions team as needed, such as cashier or food preparer.
Education
No Degree - Human Biology
CU Boulder
Boulder, CO05-2027
High School Diploma -
Broomfield Highschool
Broomfield, CO05-2023
Skills
- Schedule management
- Strong communication (with children, parents, and customers)
- Adaptability and quick problem-solving
- Team Leadership & Coaching
- Teamwork and collaboration
- Providing excellent customer experiences
- Maintaining a positive, friendly attitude
- Opening/closing procedures
- Processing payments and managing transactions
Certification
- Certified Nursing Assistant in Training
Languages
English
Timeline
Lead Soccer Coach
Soccer Shots
07.2024 - 10.2024
Food Truck Cashier
Benson's
06.2024 - 05.2025
Retail Sales Associate
Tilly's Clothing Store
07.2022 - 03.2023
Concessions Worker
Jay Vending Company
06.2021 - 09.2021
Dog Sitter
Self-employeed
01.2021 - Current
Babysitter
Self-employeed
01.2021 - 08.2023
No Degree - Human Biology
CU Boulder
High School Diploma -
Broomfield Highschool
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