Nadia Murad
Fremont,NE
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
5
5
years of professional experience
Work History
HR Assistant
Securelion Security
Pleasanton, CA
06.2023 - Current
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Oversaw and managed the hiring process and assisted human resources.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Played a strategic role in workforce planning efforts, anticipating future needs based on organizational goals.
- Coordinated and set up meetings, presentations and audiovisual systems.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Audit/Supervisor in Training
Amazon
Newark, CA
12.2019 - 08.2021
- Trained and mentored department staff on policies and procedures to establish a strong foundation for client development and service activities.
- Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints, and budget parameters.
- Assisted in creating annual audit plans based on risk assessments to address key business objectives.
Admissions and Records
Ohlone Community College
Fremont, CA
01.2020 - 05.2020
- Managed confidential information with the utmost discretion, ensuring privacy and maintaining trust
- Safeguarded vital documents from potential damage through proper handling techniques and adherence to environmental control protocols within storage facilities.
- Performed routine data entry or document management.
- Repeated and restructured complex translations to optimize understanding.
Ambassador, Training and Handling Products
Amazon
Sacramento, CA
09.2021 - 04.2023
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Prepared project presentations and reports to assist senior staff.
Customer Service
Burlington
Yuba City, CA
10.2022 - 03.2023
- Collaborated with the customer service team to achieve seamless customer experience.
- Provided excellent customer service, addressing inquiries and resolving technical issues efficiently.
- Monitored and reported technical issues to deliver quality customer service.
Education
Bachelor of Arts - Political Science
CSU Sacramento
Sacramento, CA05.2023
Associate of Arts - Political Science
Ohlone College
Fremont, CA05.2021
Associate of Arts - Human Development
Ohlone College
Fremont, CA05.2021
Skills
- Recruitment Management
- Bilingual
- Customer service
- Punctual
- Computer Literacy
- Meticulous
- Communication
- Confidentiality
- Staff education and training
- Scheduling
- Organizational Skills
- Payroll Processing
- Leadership
Reference
Reference will be provided upon request.
Languages
English
Pashto
Farsi/Dari
Urdu/Hindi
Timeline
HR Assistant
Securelion Security
06.2023 - Current
Customer Service
Burlington
10.2022 - 03.2023
Ambassador, Training and Handling Products
Amazon
09.2021 - 04.2023
Admissions and Records
Ohlone Community College
01.2020 - 05.2020
Audit/Supervisor in Training
Amazon
12.2019 - 08.2021
Bachelor of Arts - Political Science
CSU Sacramento
Associate of Arts - Political Science
Ohlone College
Associate of Arts - Human Development
Ohlone College