I am a results-driven professional with extensive experience in retail management, sales leadership, and fostering positive workplace culture. My career has been defined by a dual focus on driving revenue growth and creating environments where teams and customers thrive. As a Simplicity Champion at L'oreal, I partnered with leadership to enhance employee engagement and organizational effectiveness. By analyzing global employee survey results and developing actionable improvement plans, I advocated for innovative leadership practices and agile growth. This role strengthened my ability to build high-performing teams and align employee satisfaction with business objectives. In addition, I bring over a decade of experience leading NADO Designed, where I successfully grew e-commerce sales through strategic marketing, a strong online presence, and a customer-first approach. My tenure at Kiehl's Since 1851 further cemented my expertise in brand ambassadorship, cultivating customer loyalty, and achieving sales targets by fostering dynamic, service-driven teams. As a bilingual professional fluent in English, Urdu, and Hindi, I excel at connecting with diverse audiences and fostering inclusive environments. Combined with a foundation in criminal justice, I offer a unique perspective that emphasizes ethical decision-making, cultural agility, and effective communication. I am passionate about leveraging my skills in sales, HR advocacy, and cross-cultural communication to contribute to organizational success while delivering exceptional customer and employee experiences.
Team development
Store merchandising
Employee training
Customer service management
POS systems
Inventory management
Team leadership