Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Nadia Natour

Bristol,CT

Summary

Dynamic Inventory Department Core Trainer at Macy’s with a proven track record in enhancing training efficiency and employee performance. Skilled in project management and effective communication, I successfully developed training materials and improved workflow processes, ensuring exceptional service and satisfaction during peak seasons.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Inventory Department Core Trainer

Macy’s
Cheshire, CT
11.2019 - Current
  • Helped maintain order when RGIS/WIS worked with the company.
  • Collaborated with other departments to ensure a smooth workflow.
  • Created the department procedure manual.
  • Collaborated with management to update training materials and resources.
  • Assessed employee performance and provided constructive feedback for improvement.
  • Maintained records of training sessions and employee progress within the system.
  • Utilized multimedia tools such as presentations, simulations, and charts for instructional purposes.
  • Implemented innovative approaches to improve overall efficiency within the organization's training department.
  • Provided feedback to management on the effectiveness of existing training programs and methods.
  • Developed and delivered training sessions to new employees on core topics such as safety protocols, customer service standards, and company policies.

Inventory Department Seasonal Supervisor

Macy's
Cheshire, CT
11.2024 - 02.2025
  • Supervised team to ensure excellent customer service and satisfaction.
  • Conducted inventory audits to maintain stock accuracy and availability.
  • Coordinated scheduling to optimize staff coverage during peak hours.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Tracked progress on projects and provided timely feedback to staff members.

Education

BS - Business Management and Leadership

Bellevue University
Bellevue, NE
04.2026

Skills

  • Business communication
  • Management
  • Microsoft Office
  • Problem-solving
  • Interpersonal skills
  • Time management
  • Leadership skills
  • Flexibility and mobility
  • Principles of Marketing
  • Employee training
  • Effective communication
  • Learning management systems
  • Feedback delivery
  • Project management
  • Inventory management

Certification

  • Omega Nu Lambda National Honor Society Member
  • 3/2025 – Present

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Accomplishments

  • Deans List 4.0
  • Communications and Team Building Certificate

Timeline

Inventory Department Seasonal Supervisor

Macy's
11.2024 - 02.2025

Inventory Department Core Trainer

Macy’s
11.2019 - Current

BS - Business Management and Leadership

Bellevue University

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