Nadia Norwood
McKinney,TX
Summary
Detail-oriented individual with strong organization and time management skills. Experience includes assisting customers and training new team members, contributing to improved team effectiveness and customer satisfaction.
Dedicated team member with a proven track record in enhancing customer experiences through effective communication and collaboration. Committed to continuous learning and team development.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Team Member
Whole Food Market
McKinney, Tx
03.2023 - Current
- Assisted customers in locating products and navigating store layout.
- Collaborated with team members to enhance customer shopping experience.
- Participated in training sessions to improve product knowledge and service skills.
- Documented customer feedback to help enhance product offerings.
- Maintained product knowledge to assist customers with informed recommendations.
- Coordinated with management to ensure compliance with health and safety regulations.
Team Trainer
Amazon
Houston, Texas
06.2022 - 02.2023
- Developed training materials for onboarding new team members, enhancing their transition into roles.
- Facilitated skill enhancement workshops to boost team capabilities and improve service delivery.
- Coordinated onboarding processes to ensure seamless integration of new employees into team dynamics.
- Managed learning resource inventory, ensuring availability of necessary materials for training sessions.
- Organized training sessions addressing problem-solving techniques, enhancing team effectiveness.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
McKinney, Tx 02.2024 - 12.2025
Skills
- Customer Service
- Organization
- Time management
- Communication
- Team collaboration
- Self discipline
- Punctuality
- Microsoft teams
- Excel
References
References available upon request.
Timeline
Bachelor of Science - Nursing
Chamberlain College of Nursing
02.2024 - 12.2025
Team Member
Whole Food Market
03.2023 - Current
Team Trainer
Amazon
06.2022 - 02.2023