Nadia Ponce
Detroit,US
Summary
Through communication and coordination skills, be able to establish positive relationships with patients and representatives. Dedicated to learning, growing, and succeeding. Clean work areas are second nature to me, and I'm used to collaborating with coworkers to achieve productivity goals. Proven experience performing a variety of operations, as well as a thorough understanding of policies and standard work place requirements. Desire to take on a new challenging role involving the development of effective strategies and the maintenance of cost controls.
Fast-thinking Emergency Medical Technician with two years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
EMT-Basic
Huron Valley Ambulance
Ann Arbor, MI
10.2023 - Current
- Administered emergency medical care to patients in high-pressure environments.
- Operated advanced life support equipment effectively during medical emergencies.
- Collaborated with healthcare teams to ensure seamless patient transitions to hospitals.
- Evaluated patients' conditions and determined appropriate treatment and transportation methods.
- Documented patient care accurately, maintaining compliance with protocols and regulations.
- Mentored new EMT personnel, enhancing team knowledge and skills in emergency response.
- Streamlined communication processes between dispatch and field teams for improved efficiency.
- Participated in training sessions to refine skills and stay updated on industry best practices.
Fire Desk Operator
US Army National Guard
Grayling, MI
04.2025 - 09.2025
- Operated various military equipment, ensuring compliance with safety standards and operational protocols.
- Collaborated with team members to execute training exercises, enhancing unit cohesion and operational readiness.
- Monitored supply inventories, ensuring timely availability of necessary materials for mission success.
- Assisted in implementing standard operating procedures, improving efficiency across operational workflows.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Fire Desk Operator
US Army National Guard
Grayling, MI
06.2024 - 09.2024
- Operated various military equipment, ensuring compliance with safety standards and operational protocols.
- Collaborated with team members to execute training exercises, enhancing unit cohesion and operational readiness.
- Monitored supply inventories, ensuring timely availability of necessary materials for mission success.
- Assisted in implementing standard operating procedures, improving efficiency across operational workflows.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Fire Desk Operator
US Army National Guard
Grayling, MI
06.2023 - 09.2023
- Operated various military equipment, ensuring compliance with safety standards and operational protocols.
- Collaborated with team members to execute training exercises, enhancing unit cohesion and operational readiness.
- Monitored supply inventories, ensuring timely availability of necessary materials for mission success.
- Assisted in implementing standard operating procedures, improving efficiency across operational workflows.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Packing Shipper
MyLocker
Detroit, MI
10.2021 - 10.2022
- Used a hand-held tape meter to pack, seal, and label shipping cartons.
- Used label printers and company software marking tools to mark and label containers, container tags, and products.
- Labeled, stacked, and staged packages and boxes in designated warehouse areas to keep things organized.
- Shipped products on time, using carrier software to generate shipping labels, such as FedEx, USPS, and UPS platforms.
Crew Member
Taco Bell
Detroit, MI
07.2021 - 10.2021
- Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods.
- Ensuring that food is prepared and distributed properly.
- Worked as part of a team to complete efficient tasks and bring in top hauls.
- Food expiration dates should be clearly labeled.
- Keeping track of food expiration dates
- Work at the cash register.
Warehouse Packer
Evans Distribution Systems
Melvindale, MI
11.2020 - 05.2021
- Checked them for damage or other issues before packing products into boxes.
- Packed and shipped items safely and efficiently to reduce breakage.
- Inspected packages and merchandise for damage and promptly notified vendors.
- Separated all of the debris and packaging from the boxes for recycling or disposal.
Customer Service
Evans Distribution Systems
Melvindale, MI
11.2020 - 05.2021
- Help customers with their general problems.
- Provide support and assistance to customers who have problems with the service.
- Deal with customer complaints about products or issues with supermarket items.
- Clarifying the customer's complaint in order to resolve product or service issues.
Education
EMT Academy - Emergency Medicine
Huron Valley Ambulance
Ann Arbor, MI12-2023
Certificate - Logistics And Supply Chain Management
Unit Supply
Fort Lee, VA06-2022
High School - undefined
Cesar Chavez Academy High School
Detroit, MI01.2020
Skills
- Driven individual
- Team Leadership
- Communications
- Customer service
- Strong verbal communication
- Team building
- Extremely organized
- Relationship development
- Basic life support
- Critical decision-making skills
- Emergency management
- Supply restocking
Accomplishments
- Military Trained
- Graduated Basic Combat Training
- Graduated Advanced Initial Training
- Completed Unit Supply Specialist course
- Completed EMT Academy
Certification
- EMT - Emergency Medical Technician
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Fire Desk Operator
US Army National Guard
04.2025 - 09.2025
Fire Desk Operator
US Army National Guard
06.2024 - 09.2024
EMT-Basic
Huron Valley Ambulance
10.2023 - Current
Fire Desk Operator
US Army National Guard
06.2023 - 09.2023
Packing Shipper
MyLocker
10.2021 - 10.2022
Crew Member
Taco Bell
07.2021 - 10.2021
Warehouse Packer
Evans Distribution Systems
11.2020 - 05.2021
Customer Service
Evans Distribution Systems
11.2020 - 05.2021
High School - undefined
Cesar Chavez Academy High School
EMT Academy - Emergency Medicine
Huron Valley Ambulance
Certificate - Logistics And Supply Chain Management
Unit Supply