Nadia Rivera
Long Beach,NY
Summary
Dynamic hospitality specialist with over 5 years of bartending and waitressing experience in high-volume restaurants and event venues. Proven track record of delivering exceptional service, maintaining a polished appearance, and creating welcoming, memorable guest experiences. Equipped with strong problem-solving abilities, a commitment to continuous learning, and excellent communication skills. Recognized for adaptability and a proactive approach in delivering effective solutions, bringing a fresh perspective and unwavering dedication to quality and success.
Overview
7
7
years of professional experience
Work History
Bartender
Brixx & Barley
Long Beach, NY
05.2026 - Current
- Prepared and served a variety of beverages, ensuring high-quality presentation and taste.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Assisted in managing inventory levels, tracking supplies, and placing orders as needed.
- Engaged with customers to provide excellent service, enhancing overall guest experience.
Bartender & Acting Manager
Kissaki, Manhasset
01.2025 - Current
- Craft specialty cocktails with precision, creativity, and advanced mixology techniques in line with the restaurant’s upscale brand and Japanese influence.
- Ensure an exceptional guest experience by overseeing front-of-house operations and coordinating with the kitchen.
Catering Assistant
Julia Valler Catering
- 01.2025
- Promoted smooth coordination from setup to breakdown by assisting in planning and executing large-scale catering events.
- Coordinated food and beverage service operations as per high standards of quality and presentation while acting as a point of contact during events and resolving any issues to maintain satisfaction.
- Guaranteed timely and accurate food preparation aligned with event schedules in collaboration with kitchen staff, represented the catering team with professionalism at all times and monitored event logistics in real time.
- Established a collaborative environment and efficient service with team members in addition to assisting with cleanup and ensuring all catering equipment was accounted for and returned in proper condition.
Bartender | Waitress
The Sackets Boathouse
01.2022 - 01.2023
- Delivered exceptional service to over 50 tables per shift, including preparing specialty cocktails and providing barback support to ensure a smooth customer experience.
- Supervised a team of 10 staff members, resolved complex service challenges and ensured a high-performance, team-oriented environment.
- Collaborated closely with kitchen staff to coordinate timely food delivery and trained new team members to reinforce company standards, service protocols, and customer engagement techniques.
- Maintained cleanliness and organization of the bar and dining areas while accurately processing orders and payments, handling cash and digital transactions with attention to detail.
- Represented the establishment with professionalism while serving both intimate parties and large groups.
Bartender | Waitress
Benihana
01.2020 - 01.2021
- Enhanced the guest experience by skillfully crafting specialty cocktails and providing personalized table service.
- Maintained a clean and organized work environment to consistently meet health and hygiene standards.
- Handled cash and credit transactions, resolved guest and team concerns promptly and operated independently during busy shifts.
- Collaborated effectively with kitchen and front-of-house teams for timely and accurate food and beverage delivery while adapting to a variety of guest needs and special requests.
Hostess | Busser
Dim Sum House
01.2019 - 01.2020
- Greeted and seated guests, answered incoming calls, and managed carry-out orders with efficiency and professionalism.
- Supported the marketing manager with social media efforts to increase customer engagement and brand visibility.
- Maintained cleanliness and organization in a high-volume setting by promptly clearing tables and resetting dining areas.
- Ensured smooth service during peak hours by providing cocktail waitressing and food running assistance.
- Nurtured positive guest relationships by addressing concerns promptly and creating a welcoming dining experience.
- Met customer needs efficiently and upheld service standards in collaboration with kitchen and service staff.
- Contributed to a friendly and inviting atmosphere in addition to assisting with post-service cleanup and ensuring proper storage and care of equipment and supplies.
Education
Associate of Applied Science - Culinary Arts
Jefferson Community College
Watertown, NY05-2023
Skills
- Adept at crafting specialty cocktails, managing customer relations, and working independently or as part of a team in fast-paced environments
- Passionate about combining strong interpersonal skills with presentation to represent brands and venues at the highest level
- Possess in-depth knowledge of bartending & mixology, high-end guest service & presentation, cocktail waitressing & food running, event support, conflict resolution, customer retention, cash handling, POS system, team leadership and staff training
- Master at customer and team relations as well as conflict resolution
Timeline
Bartender
Brixx & Barley
05.2026 - Current
Bartender & Acting Manager
Kissaki, Manhasset
01.2025 - Current
Bartender | Waitress
The Sackets Boathouse
01.2022 - 01.2023
Bartender | Waitress
Benihana
01.2020 - 01.2021
Hostess | Busser
Dim Sum House
01.2019 - 01.2020
Catering Assistant
Julia Valler Catering
- 01.2025
Associate of Applied Science - Culinary Arts
Jefferson Community College