Nadia Roesmaladi
Grand Prairie
Summary
Self-motivated UI/UX designer with a strong commitment to quality and adaptability in diverse settings. Experience in healthcare and customer service enhances problem-solving abilities and attention to detail, ensuring positive outcomes in team environments while driving personal and professional growth.
Overview
8
8
years of professional experience
Work History
Optometric Assistant
Viewpoint Vision
Dallas
01.2025 - Current
- Operated diagnostic equipment to collect visual data, supporting accurate eye exam results.
- Performed preliminary tests such as visual acuity, refraction, keratometry and color vision tests.Documented patient histories accurately in electronic health records systems.
- Instructed patients on proper use of contact lenses and eyeglasses.
- Delivered exceptional customer service, fostering positive patient experiences and satisfaction.
- Maintained confidentiality regarding all patient information in accordance with HIPAA regulations.
- Processed payments from patients for services rendered using point-of-sale systems.
Cryotherapist
CryoTexas
Houston
08.2019 - 02.2020
- Facilitated client visits by managing PII entry into CRM, delivering cryotherapy services, applying compression sleeves, and scheduling follow-up appointments.
- Demonstrated positive work attitude, attention to detail, and commitment to ongoing professional development post-training.
- Executed front-desk operations and integrated new clients into database for streamlined follow-up.
- Small family-owned medical spa setting providing whole-body and target cryotherapy, considered prescribed treatment at selected facilities within Europe.
Barista
Muse Tea
Houston
08.2018 - 08.2019
- Provided friendly customer service while maintaining customer flow and efficient order completion.
- Communicated with customers so they knew their experience and satisfaction were important, a critical factor in encouraging return visits.
- Anticipated busiest times based on previous trends and emphasized preparation of products based on utilization.
- Local stand-alone and recently established boba tea and coffee shop located in Houston, serving a variety of milk teas, matcha, smoothies, and more.
Education
Bachelor of Arts - Arts, Technology, and Emerging Communication
University of Texas At Dallas
12-2023
Associate of Science -
Houston Community College
Skills
- Diagnostic equipment operation
- EHR systems
- Clinical documentation
- Patient management
- Appointment scheduling
- Confidentiality compliance
- Cross-coverage
- Client education
- Analytical thinking
- Task prioritization
- Attention to detail
- Communication
Key University Coursework
- Design Research Methods (UX/UI)
- Digital Art & Design Foundations
- Emerging Business Technology Applications (Intelligence & AI)
- Ethics In New Media, Technology, and Communication
Timeline
Optometric Assistant
Viewpoint Vision
01.2025 - Current
Cryotherapist
CryoTexas
08.2019 - 02.2020
Barista
Muse Tea
08.2018 - 08.2019
Bachelor of Arts - Arts, Technology, and Emerging Communication
University of Texas At Dallas
Associate of Science -
Houston Community College