Open To Work
Nadia King
Toledo,OH
Overview
13
13
years of professional experience
Work History
Brand Specialist
Truck Hero
Ann Arbor, MI
2019.07 - 2026.04
- Brand Specialist for Chrysler/Toyota/Argus-FCA
- Form relationships with analysts at FCA/Toyota/Argus-FCA
- Schedule shipments/returns for FCA/Toyota/Argus FCA utilizing ERP systems and client portals
- Enter POs utilizing ERP systems
- Update inventory in client portals
- Complete certifications such as USMCAs
- Offer resolutions to customer issues/addressing complaints via phone/email via CRMs (such as Salesforce, NetSuite and Kustomer)
- Approve/reject product warranty claims via CRMs.
- Take customer orders.
- Work as a team to effectively problem solve.
- Utilize multiple ERP systems to update and enter customer orders, item pricing, and run open order reports for Sales, Production and Quality teams.
Customer Service Representative
Halo Recognition
Long Island, NY
2018.10 - 2019.06
- Offer resolution to for customer issues
- Assure that customer orders are received seamlessly - track/trace orders.
- Address customer complaints and inquiries via email, phone and CRM.
- Work with vendors to complete orders.
- Take customer orders via phone and email. Enter into company system.
- Escalate as necessary.
Front Desk Manager
Neuehouse
New York, NY
2016.02 - 2018.10
- Scheduled meetings in conference rooms.
- Created S.O.Ps & work schedules to ensure operations run smoothly
- Checked in members/guests for events
- Payroll/Hired/Trained front desk attendants
- Ensured high level of customer service towards members of the house as well as guest for events
Customer Service Rep/Admin. Assistant
Carmel Car Service
New York, NY
2013.02 - 2016.02
- Scheduled, edited and canceled reservations for transportation.
- Maintained and responded to customer complaints and concerns.
- Answered phones, log and organized customer disputes and charges.
- Assisted the CEO in completing miscellaneous tasks.
- Minimal accounts receivable work.
- Assisted the Executive Assistant in clerical and office duties.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
$25/hr - $1000/hrTimeline
Brand Specialist
Truck Hero
2019.07 - 2026.04
Customer Service Representative
Halo Recognition
2018.10 - 2019.06
Front Desk Manager
Neuehouse
2016.02 - 2018.10
Customer Service Rep/Admin. Assistant
Carmel Car Service
2013.02 - 2016.02