Dedicated associate with strong customer service skills. Knowledgeable in multilingual communication, menu memorization, and team collaboration. Committed to creating memorable customer experiences and maintaining high service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ice Cream Server + Boba Barista
Cup + Cone
Portland
05.2022 - Current
Prepared a variety of boba drinks according to customer preferences.
Served ice cream and toppings with attention to customer input.
Assisted customers in selecting flavors and sizes for their orders.
Maintained cleanliness of serving area and equipment throughout shifts.
Operated cash register and handled transactions efficiently and accurately.
Trained new staff on proper serving techniques and customer service.
Managed inventory levels of ice cream and supplies to ensure availability.
Collaborated with team members to streamline service during peak hours.
Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
Trained new staff on beverage preparation techniques and store policies.
Kept up with current drink recipes and trends in the boba industry.
Suggested new flavors or combinations of flavors to customers based on their preferences.
Education
High School Diploma -
Westview High School
Portland, OR
06-2025
In Progress - Tourism And Travel Management + Japanese
University of Hawaii At Manoa
Honolulu, HI
Skills
Customer service
Intermediate Japanese and Spanish language
Team collaboration
Menu memorization
Cleanliness
Cultural awareness
Beverage preparation
Affiliations
Varsity wrestling captain
Varsity track and feild
Various high school clubs (Japanese culture club, model UN, crochet club)
Languages
Japanese
Limited
Spanish
Limited
Accomplishments
Academic scholar award x6 (awarded for completing sports season while maintaining above a 3.5 GPA)
Certification
Food handler certified
Timeline
Ice Cream Server + Boba Barista
Cup + Cone
05.2022 - Current
High School Diploma -
Westview High School
In Progress - Tourism And Travel Management + Japanese