Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Nadia Strand

Beaverton

Summary

Dedicated associate with strong customer service skills. Knowledgeable in multilingual communication, menu memorization, and team collaboration. Committed to creating memorable customer experiences and maintaining high service standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ice Cream Server + Boba Barista

Cup + Cone
Portland
05.2022 - Current
  • Prepared a variety of boba drinks according to customer preferences.
  • Served ice cream and toppings with attention to customer input.
  • Assisted customers in selecting flavors and sizes for their orders.
  • Maintained cleanliness of serving area and equipment throughout shifts.
  • Operated cash register and handled transactions efficiently and accurately.
  • Trained new staff on proper serving techniques and customer service.
  • Managed inventory levels of ice cream and supplies to ensure availability.
  • Collaborated with team members to streamline service during peak hours.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Trained new staff on beverage preparation techniques and store policies.
  • Kept up with current drink recipes and trends in the boba industry.
  • Suggested new flavors or combinations of flavors to customers based on their preferences.

Education

High School Diploma -

Westview High School
Portland, OR
06-2025

In Progress - Tourism And Travel Management + Japanese

University of Hawaii At Manoa
Honolulu, HI

Skills

  • Customer service
  • Intermediate Japanese and Spanish language
  • Team collaboration
  • Menu memorization
  • Cleanliness
  • Cultural awareness
  • Beverage preparation

Affiliations

  • Varsity wrestling captain
  • Varsity track and feild
  • Various high school clubs (Japanese culture club, model UN, crochet club)

Languages

Japanese
Limited
Spanish
Limited

Accomplishments

  • Academic scholar award x6 (awarded for completing sports season while maintaining above a 3.5 GPA)

Certification

  • Food handler certified

Timeline

Ice Cream Server + Boba Barista

Cup + Cone
05.2022 - Current

High School Diploma -

Westview High School

In Progress - Tourism And Travel Management + Japanese

University of Hawaii At Manoa