A driven and passionate professional with solid knowledge of running an office and a strong understanding of people—a thorough and detailed individual who consistently seeks opportunities for self-improvement.
Overview
7
7
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Cashier/Customer Service
Meijer
08.2022 - Current
Assist guests with inquiries and respond promptly to customer needs.
Strive for self-improvement and overall performance to contribute to store success.
Collaborate with team members and management to achieve store goals.
Adapt quickly to new technology using problem-solving skills.
Use crucial customer service skills to resolve customer complaints professionally.
Legal Intern
Eaton County Prosecutor's Office
05.2023 - 08.2023
Enhanced client understanding of the diversion program offered by the organization through crucial communication skills.
Assisted in contributing to the organization's goals, resulting in favorable case outcomes.
Conducted investigations for complex cases, helping to resolve legal issues.
I strengthened my analytical and decision-making skills.
Adapted to functioning well under pressure.
Reviewed and updated case files.
Election Inspector
Eaton County Township
11.2022 - 11.2022
Volunteered at the polls in the 2022 midterm election.
Barista
Dunkin' Donuts
08.2021 - 06.2022
Enhanced customer satisfaction by handling customer complaints professionally.
Implemented teamwork to uphold customer service standards.
Used multi-tasking skills to provide exceptional customer service while serving high-quality beverages.
Cooperated with management and supported training efforts.
Stock Team Member
Menard's Store
01.2021 - 08.2021
Provide valuable assistance to guests.
Maintained a positive attitude to contribute to store success.
Performed inventory control by stocking merchandise.
Volunteer
Wildside Rehabilitation & Education center
04.2019 - 06.2019
Executed duties of providing care to the animals of the facility.
Maintained communication among myself and other staff.
Strengthened my community engagement.
HR Volunteer/ Healthcare
Eaton Rapids Medical Center
01.2017 - 01.2019
Achieved volunteer of the month.
Built work experience in an office setting.
Proved successful working within tight deadlines in an organized team setting.
Learned time management and attention to detail.
Strengthened my work ethic and developed communication skills.
Education
Bachelor's degree - Political Science- Pre-law
Michigan State University
426 Auditorium Rd, East Lansing, MI 48824
08.2022 - 12.2024
Michigan Transfer Agreement - Science
Lansing Community College
600 N. Grand Ave, Lansing, MI 48933
08.2020 - 05.2022
High School Diploma -
Eaton Rapids High School
800 State St, Eaton Rapids, MI 48827
08.2015 - 05.2019
Skills
Work Ethic and Integrity
Perfectionist
Problem-solving
Organized and Time Management Skills
Multitasking Capabilities
Customer Relations (4 years)
Issue Resolution (4 years)
Adaptability and Punctuality
Professionalism and Courtesy
Office experience (2 years)
Human Resources (2 years)
Customer service (4 years)
Certification
OSHA 10, 03/01/16, Present, Certified in General Industry Safety and Health.