Nadia Wroy
Miami
Summary
Dynamic and punctual phlebotomist with extensive experience at Jessie Trice Community Health System, skilled in venipuncture and patient care. Proven ability to enhance patient comfort and streamline specimen collection processes. Adept at training staff and maintaining HIPAA compliance, fostering trust and collaboration within diverse patient populations. Committed to delivering high-quality healthcare. Fast typing, good computer skills, good capacity to work under pressure, i usually draw 35 to 40 patients by myself. Comfortable to draw hard stick patient and kids.
Overview
4
4
years of professional experience
Work History
Phlebotomist
Jessie Trice Community Health System
Miami, FL
07.2024 - Current
- Collected blood samples efficiently while adhering to safety protocols and patient comfort guidelines.
- Performed venipuncture and capillary punctures with precision, ensuring minimal discomfort for patients.
- Maintained accurate records of patient interactions and sample processing in electronic health systems.
- Assisted in training new staff on phlebotomy techniques and best practices for sample collection.
- Educated patients about procedures, alleviating concerns, and enhancing overall experience during visits.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Packaged and shipped specimens to central lab daily.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
- Developed and implemented strategies to improve phlebotomy processes.
- Very confident drawing blood for hard stick and kids patients
Medical Assistant/ IV Infusion
Arthritis and Rheumatic Disease Specialities
Aventura, FL
01.2024 - 05.2024
- Coordinated patient scheduling and managed appointment reminders to enhance clinic efficiency.
- Assisted in clinical procedures, ensuring adherence to safety protocols and best practices.
- Conducted patient intake assessments, documenting medical histories and current medications accurately.
- Supported physicians during examinations by preparing necessary instruments and materials promptly.
- Maintained inventory of medical supplies, optimizing usage and minimizing waste effectively.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Medical Assistant/Phlebotomist
Latino Medical Center
Miami, FL
09.2022 - 12.2023
- Assisted in patient intake, ensuring accurate data entry and documentation compliance.
- Managed appointment scheduling, optimizing workflow and reducing patient wait times.
- Provided support in administering medications and performing basic clinical procedures.
- Educated patients on treatment plans, fostering understanding and adherence to care protocols.
- Collaborated with healthcare team to enhance patient care delivery and streamline processes.
- Conducted routine checks on medical equipment, maintaining operational readiness and safety standards.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Conducted blood draws and specimen collection with precision and adherence to safety protocols.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Education
GED -
Nouveau College Bird
Haiti09-2022
Certified Clinical & Administrative Medical Assist - Medical Assistant
ICR FLORIDA EDUCATION
Miami, FL09-2022
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Blood collection techniques
- Specimen labeling procedures
- HIPAA
- Patient support
- Blood culture collection
- Capillary puncture
- Data entry
- Specimen preparation
- Infection control
- Quality control
- Paperwork processing
- Pediatric phlebotomy
- Recording data
- Patient preparation
- Syringe method
- Quality control guidelines
- Sample storage
- Geriatric phlebotomy
- Skin puncture
- Medical records management
- Hemoglobin testing
- Staff management
- Health and safety
- EMR recordkeeping
- Sample labeling
- Butterfly venipuncture
- Phlebotomy technician (PT)
Timeline
Phlebotomist
Jessie Trice Community Health System
07.2024 - Current
Medical Assistant/ IV Infusion
Arthritis and Rheumatic Disease Specialities
01.2024 - 05.2024
Medical Assistant/Phlebotomist
Latino Medical Center
09.2022 - 12.2023
GED -
Nouveau College Bird
Certified Clinical & Administrative Medical Assist - Medical Assistant
ICR FLORIDA EDUCATION